Muffin loves the fresh food. It's easy to feed him, and it makes me happy knowing Muffin is healthier. He has much more energy, and he can't wait to eat his food.
Response from The Farmer's DogAug 18, 2025
Thanks for allowing us to be a part of Muffin's routine 🐾
BG
Bobby G.
Great customer service, thanks!
When I received my fur baby's meals, they arrived unfrozen (completely thawed out). I contacted customer service from the "Farmers Dog" and was very satisfied with our interaction. The representative was polite, knowledgeable, and very professional. She represented the company well. While we were still conversing, she had another box on the way, with the company's apologies and no extra cost for me. It is not common to have this level of customer service these days...thank you The Farmer's Dog!
Response from The Farmer's DogAug 10, 2025
Thanks for letting us know about it so we could jump in and fix it. Glad their replacement box arrived safe and sound!
LE
leabee
i knew my little dog was getting exactly what she needed!
" i unexpectedly landed in the hospital. The friend who looked after my little dog, Avery, retrieved her plastic container from my fridge. she also took an extra packet from the freezer in case i was away longer. She had fed her former dog The Farmers Dog so she knew how it all worked. Avery got exactly the same meals, same amount, same supplements and vitamins while i was gone . this was very important to me because of her being on a specialized diet for weight loss and because of her ongoing recovery from a serious illness. i was not concerned about her nutrition at all. "
Response from The Farmer's DogAug 10, 2025
We’re happy Avery’s nutrition stayed right on track while you were gone, and we hope you’re on the mend as well. Here’s to both of you feeling your best 🫶
TM
Tracy M.
Worth Every Penny!
Our dog, Sam, was diagnosed with IBD at 6 months old. For several years we tried many different dog foods to try to get him feeling well. He would have an episode and it would often last days putting him in pain from constipation. We tried everything imaginable and nothing worked. Many vet visits, even a colonoscopy! Then the Farmers Dog came around. I figured ‘what do I got to loose? Might as well give it a try”. The results were astonishing. Sam loved the food and went from having an episode at least once a week to having one about every 3 months. This was a game changer! The Farmers Dog Company was so caring and kind. Their customer service is truly the best I’ve come across ever in my lifetime! They even answer texts. Their food is as ‘clean eating’ as you could get and I have no doubt that it prolonged Sam’s life by years. We recently had to put Sam over the rainbow and The Farmers Dog sent a beautiful plant in memory of him. Thank you to every single person that works at The Farmers Dog. You made a difference in Sam’s life and ours!!
Response from The Farmer's DogAug 10, 2025
Reading about Sam hit us right in the heart. We’re so sorry you had to say goodbye, but we’re grateful he got to spend so much time feeling better and being loved. That’s what matters most.
ZG
Zachary G.
Genuinely good people, and good food
I delayed an order initially because I didn't have the money, when I forgot about it and got a surprise email saying I had been billed and it was on the way i panicked hard. My Account balance was already uncomfortablly low and needed moeny for my flight the next day- so I sent an email asking if there was anyway to delay the shipment for a refund and this company did just that. Refunded and just asked if i could share the food, that was already set to arrive the next couple days, to other people maybe interested in Farmers Dog.
I can't tell you how much this meant to me. Already struggling they helped me when I needed it most.
I will 100% be returning to Farmers Dog when I can. My dog LOVED the food as well and would recommend to everyone
Response from The Farmer's DogAug 6, 2025
We’re always here to help, Zachary! Thank you so much for your support!
JA
James
TL;DR Overall rating: 7 out of 10.
I wanted to share my experience with The Farmer’s Dog. I had high hopes, but a mix of logistics issues and poor communication really soured it for me.
My shipments were set to arrive bi-weekly. According to their orders page, new shipments are supposed to arrive when you have about two days of food left. That didn’t happen. I ran out of food completely for my two dogs, had to go out and buy backup food, and it messed up their stomachs badly. Then, once the Farmer’s Dog shipment finally came, transitioning back to it gave them diarrhea so bad they ended up soiling their beds.
When I first signed up, I answered all the questions about my dogs to set their food and calorie goals. I didn’t know how much they were eating before, but Farmer’s Dog recommended around 900 calories daily, a little less for the smaller one. These are large dogs, pit bull mixes, 70 lbs and 100 lbs. Even before starting this food, our vet had mentioned they could lose a few pounds. So I figured Farmer’s Dog knew what they were doing and went with their recommendations.
I started to notice my dogs slimming down, and while I had a brief moment of concern that they might be getting a little too thin, I still trusted the system. Eventually, they had a routine vet appointment to update their shots, and the vet was shocked at how much weight they had lost. Since I’m with them all day, I didn’t notice the decline was that drastic, but apparently it was. The vet said they should be getting around 1,600 calories daily, and a bit less for the smaller dog. I was unknowingly underfeeding them for months.
I reached out to customer service when our second shipment was about to be late, and I brought this up. They sent me a link to an article that basically shifted the blame onto me, saying I should have taken the dogs to the vet to monitor how they were doing on the new food. That was never made clear when signing up. Nothing in the first shipment or in my profile ever suggested that was something I needed to do.
Food quality: 9 out of 10
Customer service and reliability: 0 out of 10
Overall rating: 2 out of 10. The food might be great, but the support, transparency, and logistics made this a stressful and potentially harmful experience.
Update:
The Farmer's Dog has since contacted me, apologized for the issues, and issued a full refund. While the initial experience was frustrating, I appreciate their quick response and effort to make things right.
Updated Overall Rating and Conclusion:
Food quality: 9 out of 10
Customer service & reliability: 0/10 initially, but the follow-up was 10/10
Overall rating: 7 out of 10.
While the initial experience was very poor, the company has since contacted me, apologized, and issued a refund for the delayed box.
The support and transparency were lacking at the time, but their follow-up was excellent.
Response from The Farmer's DogAug 4, 2025
Hi James,
Thank you so much for your honest feedback here. We always aim to provide our customers with the best possible experience and I'm sorry we fell short of expectations.
We calculate a pup's daily caloric intake based on current weight, target weight, body condition and activity level. That said, we know every dog is different which is why you can always update your pup's daily calories anytime through your customer account or by reaching out to us.
We also strive to provide a seamless delivery experience where your next order arrives right when you need it, and would love to do whatever we can to make things right. for you going forward.
Please reach out to us at [email protected] and reference this review, and one of our specialists will be happy to assist — we're here for you!
TD
Tiana D.
A Total Game-Changer for My Pup!
I started using The Farmer’s Dog in April after my boyfriend recommended it—he’s been using it for his goldendoodle and swore by it. I have a 9-year-old Maltipoo who used to eat dry kibble, but he was never excited about mealtime. He’d nibble a little, walk away, and graze throughout the day. He was also slightly overweight according to our vet, and I had started to feel fatty lumps under his stomach.
Since switching to The Farmer’s Dog, the difference has been incredible! He now lives for mealtime—jumping, spinning, and running around with excitement as soon as he hears the food come out. He eats every single bite right away.
Even more importantly, he’s lost 7 pounds and is at a much healthier weight. He has more energy, is playful, and seems genuinely happier. He used to struggle to jump on the bed, and now he hops right up on high furniture with no problem.
The food is fresh, the price is great for the quality, and the results speak for themselves. I can’t recommend The Farmer’s Dog enough. It’s changed my dog’s life—and mine too!
KH
KImberly H.
The BEST VERSION of your most LOYAL FRIEND awaits....
Our Shug is 11 years young, thriving, and finally excited about mealtime thanks to the Farmer's Dog! For years, we battled picky eating, skipped meals, and frequent belly issues. Since switching to TheFarmer's Dog, she hasn’t just eaten—she’s thrived. No more throwing up, no more turning her nose up at kibble… just a happy, healthy girl living her best senior dog life. The transition from kibble to REAL food could not have been easier and the people at Farmer's Dog are available 24/7! This was the absolute best change for our favorite child!
Response from The Farmer's DogJul 29, 2025
A happy and healthy pup is all we can ask for! We're honored to have her stamp of approval and are so glad that she’s thriving and living her best life with the help of our fresh recipes!