Cleaning AuthorityReviews of thecleaningauthority.com

Martha & Zulyler are true professional, they did a fantastic job cleaning my home, my 12 year old was very impressed with the cleaning, there was a slight mixed up on what was included in the cleaning, but professional don't blink, they still took care of it so politely and gracefully, thank you for a job well done..

They do a great job of cleaning the house. So glad we found them.

This company treat their employees like dog shit. They only CARE about the money and not the employees. They sit around the office gossiping about their employees. This business is so unprofessional. They hold such a high expectation for their employees but only pay them bare minimum. So anyone who has a bad review blame the owner and his “partner” for this and oh yeah they don’t give a flying f**ck about their customers. They sit in talk about their customers too. I do not recommend this company AT ALL. -Salisbury location.

The two women arrived on time, were very pleasant, and attempted to do their best but you can see they were inexperienced. The blame for the hard water stains on the glass shower doors was placed on the weak/ineffective solutions given to them to apply on these doors. The laundry room was left untouched after 3hrs27min and I was charged for a "deep" clean $110/hr (tipped $20pp cash pp ) for 2 small bedrooms and bathrooms, a kitchen, and a living area. I was disappointed with the service as I had higher expectations for a "deep" clean. I have a right shoulder and left knee injury so I needed the help. Sadly, I was looking for a regular cleaning service but I wanted to try the suit on before buying...Not up to snuff! Good Luck...

Just finished paying $63 an hour per cleaner, for very subpar results. Do the math on the average time they spend in your home, there are far better services available out there for much less.

Before I write a review, I would like to be contacted by TCA in order to discuss the ongoing issues.

I would give them less than one star if I could. I wasted $600 and 6 hours of my time supervising this 2 person team. I asked for a deep cleaning of a dirty rental we moved into. What I got was the team dusting above our belongings ( toothbrushes, towels, kitchen items), failing to use common sense to cover things. One cleaner spent an hour slowly wiping the counter in our kitchen. I had to follow them around asking them to do what was requested. When I checked the work, nothing was done right. I was beyond disappointed with their work. In fact, they left one of our bathrooms with a dirty toilet after they had used it themselves, including brown spots on the tile next to toilet. Appalling this is even a business! Do not waste your valuable time or money!

The first two deep cleans were great, after that it hit or miss. Mostly miss. The cleanings were decent, not the thorough cleanings the owner promised. When I did get 2 girls that were excellent and pointed out to me all the areas that were being neglected, I specifically asked for them only. That did not happen and the first time I called to ask why, understandably upset , I was told to find another cleaning company. Customer service, consistency, and customer communication is all but nonexistent. While cleaning is a necessity, it is also a luxury for most to have someone do it for you. When spending over $200 w/tip per cleaning, for a 2 bedroom, 2 bath 1300 sq foot house , I expect to get at least the cleaning the I was promised.