The City Case, Inc. is listed under Hobbies.
The City Case, Inc. (thecitycase.paris) has 263 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Gerald
The staff acquired and sent our Paris museum and metro tickets to us quickly and courteously when we had a very short time frame in which to act. They gave extra effort to make sure we had our tickets well before our departure.
LizG
We found out about City Case 4 days before we were leaving for Paris (and on a weekend). Their options were great, and exactly what we needed. And they got the passes to us within 2 days - with 2 days to spare - from France to CA. Great service.
Margaret
Reliable so you won't have any worries
Sheldon
And our receiving the package on time was helpful to allay worries of a late delivery.
john S.
I'll definitely use these guys next time around.
Mary
A month before our departure date, I ordered Oyster cards (for London public transport) from The City Case. Their email said I should expect the cards by April 11. When the cards had not arrived, I received another email, saying they would arrive by FedEx on April 18, which they did. They were not exactly the cards I had ordered (lesser value), but the company said they would post a refund to my credit card, which had not happened last time I looked. I appreciate the fact that they sent the cards on time. I guess I am partly satisfied.
Response from The City Case, Inc.Apr 19, 2014
Hello Mary, Thank you for your review. As explained in our email, a mistake happened in the reception of our stock. Your departure date was close, so we preferred shipping the less-valued Oyster Cards and we refunded you the difference (the refund has been posted on your credit card). We appreciate your business and we wish you a wonderful time in London. Best, The City Case Team
Liam in M.
We purchased Passes/tickets through The City Case, Inc. for our first trip to Paris. Everything arrived, as promised...yet better! Prices were in dollars and there were no surprises or exorbitant shipping costs! I searched MANY companies before I decided on City Case...I would certainly use them again! Thank you The City Case for your efficiency and trustworthy service!
Marilyn A.
Thank you so much for your easy and fast service in processing our order for The Paris Museum passes. Didn't expect to receive them until Friday, April 19, but they arrived via FedEx yesterday! (Wednesday, April 17). Very complete, and we look forward to using these in two weeks.
