The Cheesecake FactoryReviews of thecheesecakefactory.com

I just had dinner at countryside cheesecake factory. The bathroom was not clean, no no toilet paper and paper towels all over the bathroom floor. Dinner was no better. I ordered one of their specials and for $25. It was quite the disappointment. I politely took the rest of my food home and promptly will throw it out, it was a very negative experience and doubtful. I will ever go back to a cheesecake factory.

The Cheesecake Factory at the mall is terrible from them not being able to process gift cards on line to waiting 20 plus mins on the phone to place an order, to waiting 15 mins to pick up after receiving a text it was ready at a certain time……. Terrible! The employees are nice enough and the food was not excellent but I’ll never pay out of pocket to them. Highly recommend picking another place. The business’s plan needs revamped.

My pickup order was horrible and staff was very rude on the phone.

We went to cheese cake factory all enjoying the weather then they said we must wait 2 HOURS OR MORE who ganna wait that long don't lie pretty fancy tho. But who is ganna wait 2 frickin hours just to sit down and wait more hours for food?

Visited the cheesecake factory an Millenia Mall in Orlando and was extremely disappointed. The restaurant was very busy, but staff seemed to be running about but gaining nothing. The restaurant itself was very cold especially where we were seated under an air con vent. We asked 3 times if the air con could be adjusted or switched off but it was still very cold when we left. Waitress apologised to us but it was a real spoiler in our meal as we couldn’t wait to just get out of there. In addition the soups were cold but we didn’t want to complain as the whole place was just a madhouse. Very noisy, very cold and pretty expensive for what we had.

i tried the fudge cake and it was hard as a rock it was the worse cake i've ever had in my life. It's way too sweet it's hard as a rock it's just horrible but it was from a grocery store; that should not even have anything to do with it either because it should be just as good from a store bought cake ;As it was from the restaurant . Just having your name on that cake and it was that bad really isn't good. That cake is completely garbage and i would have given it a huge negative thousand if i could because it was just horrible and you charge that much for that garbage you should pay people to eat it because they probably wouldn't even take the money to eat that garbage

I was given a $100 gift card and I thought that was plenty for 2 people to get well fed. Sadly, the steak plate which was $26 consisted of 10 pieces of cut up meat and one scoop of mash potatoes. The margarita was served in a small glass as well as the draft beer. Needless, to say both us left that place still hungry.

I worked at the Grand lux Cafe in the Venetian hotel when it opened in 2000 I went to one of the restaurants in Reno recently and I ordered the meal that I had every day for 5 years, I didn't recognize the flavors and what happened to the Red Cabbage that made the perfect bite. David Overton himself came the restaurants every 6 months for QUALITY ✔️ that made the difference.