The Build CardReviews of thebuildcard.com

Had a small issue where I made my payment but looked at the amount wrong and shorted it by $5. This caused me to receive a late payment fee. However after calling and talking with a very nice gentleman in customer service, I explained what happened and he removed the late payment fee. Thank you so much!!!

I was told what to do next time to hopefully not have the same problem but I wasn’t helped with my late fee that I shouldn’t have to pay

I really love the way the customer service is. They no how to help me . To get my goals

I love your customer service. I was unable to pay my payment this month and was told I could have a payment “Holiday” for this month I’m still in tears because I’m so grateful Beulah was the nice lady I spoke with And she was kind and helpful Thanks

I checked my statement and noticed that I had fraudulent charges on my account. The build card staff took care of this right away, were very helpful,and I didn’t have to waste hours on hold. 10 minutes and I was finished. VERY satisfied 🖤

Great job of helping me with my concerns.You deserve a raise you rock👍

My experience was courteous and fast. Crystal was polite and friendly. She was concerned about me waiting on her screens to change on her computer so was always saying sorry for the wait. I was more than glad to wait. Crystal🙏🏿

Very helpful thank you!!!!!