The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

584 approved reviews, newest moderated first

WESLEY
Oct 19, 2020
Very knowledgeable
Very knowledgeable, helped my with my payment issue and even got me a credit limit increase
Response from The Build CardOct 19, 2020
Thank you so much, Wesley! We are happy to hear you were taken care of.
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HEIDI M S.
Oct 16, 2020
Customer service
The customer service representative was very helpful and pleasant. And made a very stressful situation less stressful!!
Response from The Build CardOct 16, 2020
Thank you for sharing, Heidi! We are happy to hear you were taken care of and everything worked out for you.
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Nikki S.
Oct 16, 2020
Good card and customer service
I have always had a good experience with this card from use to customer service.
Response from The Build CardOct 16, 2020
Thank you, Nikki! We are happy to hear that you are getting value out of your Build Mastercard.
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Mrs.Mccoy
Oct 15, 2020
Best customer service ever I can always…
Best customer service ever I can always count on them for my credit card needs
Response from The Build CardOct 15, 2020
Thank you so much! We are always here if you need us.
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Ronald F.
Oct 15, 2020
Very professional and right to the point
Very professional and right to the point
Response from The Build CardOct 15, 2020
Thank you so much, Ronald! It was our pleasure.
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DION E F.
Oct 10, 2020
An Organizational Asset
My customer service representative, Melanie was great! She was patient, helpful, insightful, understanding, and professional. Too bad it’s not more professionals with her skillset because it seems during this era of this pandemic, customer service representatives aren’t like Melanie whether you’re on a phone or walking into a store. She’s an asset to any organization. I wish Melanie much future success in any endeavor she decides to focus upon. -Dion Franklin
Response from The Build CardOct 13, 2020
Thank you so much for sharing your experience, Dion! We will make sure to share your praise for Melanie with her management team.
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MORGAN N S.
Oct 9, 2020
Courtney was the customer service…
Courtney was the customer service representative who helped me and she was understanding and very helpful. Thank you Courtney!
Response from The Build CardOct 13, 2020
Thank you so much for sharing, Morgan! We are happy to hear you were taken care of.
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TY A T.
Oct 9, 2020
The agent was very very helpful
The agent was very very helpful
Response from The Build CardOct 13, 2020
Wonderful! This is just what we want to hear. Thanks!
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