TANA D H.
After two months of trying!
After two months of trying to get my renewal card, Edward, was finally able to give me the correct information. No one previously had told me they were waiting on verification of my new address. Today I faxed the information to the fax number given to me (302-454-7952). Edward has assured me that it will be taken care of promptly. I have been very happy with my Build Card until all this happened. Hopefully, I will be happy with it again once this issue is resolved.
Response from The Build CardSep 24, 2020
Thank you so much for bringing this to our attention, Tana! We sincerely regret any frustrations you had experienced. Customer feedback is what helps us grow, so thank you for sharing yours.




