The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

584 approved reviews, newest moderated first

ANDREA A A.
Nov 5, 2021
THE REP THAT HELPED ME WAS VERY HELPFUL
THE REP THAT HELPED ME WAS VERY HELPFUL
Response from The Build CardNov 5, 2021
Wonderful! This is just what we want to hear. Thank you!
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Melvy
Nov 3, 2021
The customer specialist manager was…
The customer specialist manager was great at assisting my needs after being placed on hold for 30 mins.
Response from The Build CardNov 4, 2021
Thank you for bringing this to our attention! We sincerely regret any frustrations you had experienced. Customer feedback is what helps us grow, so thank you for taking the time to share yours.
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SARA E L.
Nov 3, 2021
Call Center Support was very helpful in…
Call Center Support was very helpful in assisting me with verifying payments made to my account.
Response from The Build CardNov 3, 2021
Wonderful! This is just what we want to hear. Thank you, Sara!
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MILETTE E J.
Nov 2, 2021
Professional and very polite
Professional and very polite. I appreciate the help rendered to me today.
Response from The Build CardNov 3, 2021
Thank you, Milette! We are always here if you need us.
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Camilo A.
Oct 29, 2021
Consistent and fair credit increases
The credit increase policies are fair, and the representatives are knowledgeable and helpful!
Response from The Build CardNov 3, 2021
Thank you! We appreciate your kind words and support.
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ROLAN L WHITT I.
Oct 22, 2021
Great communication and resolved my…
Great communication and resolved my issue easily. Thanks
Response from The Build CardOct 25, 2021
Thanks, Rolan! We will give a shout out to the employee who assisted you.
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WAYNE
Oct 20, 2021
Great customer service....
Great customer service....
Response from The Build CardOct 20, 2021
Thank you, Wayne! We appreciate your kind words.
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Laura
Oct 19, 2021
Spectacular customer service! Very kind & friendly as well as helpful!!
Thank you Antoine (sorry if spelling is wrong) for your assistance with my credit card limit increase this evening! Please note, She was very kind and helpful & went above and beyond to be be kind!! 5 star ⭐️ service all the way!
Response from The Build CardOct 19, 2021
Thank you for sharing your experience! We will make sure to share your kind words with the employee who assisted you.
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