The Build CardCOVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
584 approved reviews, newest moderated first
MARILYNN M.
Satisfied with call to customer service today. She was very attentive and addressed my questions satisfactorily. Thank you.
Response from The Build CardJan 20, 2022
Thank you, Marilynn! We will give a shout out to the employee who assisted you.
VAL J W.
The representative that I spoke with was very thorough and addressed all of my concerns.
Response from The Build CardJan 13, 2022
Wonderful! This is just what we want to hear. Thank you!
BRENDA E S.
I appreciate all the help during these hard times. Thank you for everything!!!
Response from The Build CardJan 12, 2022
Thank you for sharing, Brenda! We are always here if you need us.
living my best L.
hello, I spoke with steve and he was fantastic and helped me resolve my issues .
Response from The Build CardJan 12, 2022
Thank you! We will make sure to share your kind words with Steve.
EDDIE W G.
After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there only remains the correction of the credit report of late and missed payments to finish. Your representatives were very good and tried to keep pleas3ent with this old crouch. you best keep them both as they are excellent assets to Continental.
Response from The Build CardJan 11, 2022
Thank you for sharing this with us, Eddie! We are happy to hear that you were taken care of and everything worked out for you.
SHAWN S D.
Great service with customer service on the phone
Response from The Build CardDec 9, 2021
Thanks, Shawn! We are always here if you need us.
Gail B.
I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer service representative who put me at ease. By expediting my payment with no cost and making sure I wouldn’t be charged a late fee. I really appreciated him for being so professional and courteous.
Response from The Build CardNov 18, 2021
Thank you for bringing this to our attention, Gail! Customer feedback is what helps us grow, so thank you for taking the time to share yours.
Cynthia
The guy I talked to was very helpful and very nice . He took care of my needs right away .
Response from The Build CardNov 18, 2021
Thanks, Cynthia! We are so glad that you had a great experience.