The Athletic HQReviews of theathletic.com

Zero stars! Same issue. Billed for a full year without warning after the free trial. No refund upon cancellation. What a joke!

Signed up for the annual subscription discounted priced of $35. They charged me $60. Because I paid through Apple, they would not make any efforts to refund me the difference. The customer service has been extremely rude and won’t even take the time to accurately read my email. I’m shocked to be honest. The worst customer service I’ve experienced in a long time. They literally ripped me off for 40% extra and will do nothing about it.

Same feedback as many other people. I signed up for the free trial and am pretty sure I then cancelled. Despite the fact I get several e-mails from them a week apparently they don't warn you're about to be billed like other companies (e.g. Amazon Prime) do. Today i've been billed for a years subscription I didn't want at anywhere near the price. Some of the articles are pretty good but please don't take up the free trial without looking through some of the feedback online. I did and now regret it

They should have a refund for cancelling subscription within at least 24-48 hrs. Or at least change from monthly to annually and vice versa. It's frustrating. I've learned my lesson. It's like a scam but in a legal way.

Customer service is terrible. My husband mistakenly signed up for a free trial. He thought the first attempt had not worked. He cancelled at the end of the trial. The 2nd account stayed live. I cancelled it and emailed them on the first day of the year’s subscription to explain the error. No response. Full billing. Beware!

Cancelled free trial in February. I’ve just had £59.99 taken from my account despite not signing up for anything. Not happy about being billed for something I cancelled. My iTunes shows no love subscription and shows the trial as cancelled in February. Can’t find any contact details to get my money back either. Unimpressed to say the least

Not worth paying for. All the writers seem to have run out of ideas so the quality of journalism is pretty poor. Considering this is what they are trying to excel at its kinda funny. I struggled along for 4/5 months but have now uninstalled and cancelled subscription for next year. There is plenty of free coverage that is better than what is provided by this company

Saw that I had been charged 3 monthly subscriptions from my bank account after a free trial that I had cancelled. Sent them a polite email detailing this, and I received a swift reply apologising and advising of an immediately actioned refund of all 3 transactions. The article I did read during the free trial was actually excellent, and the bits I’ve seen on Twitter have been impressive too. Unfortunately there is so much out there that is free to read that there’s not really any need for me to pay for the service. Overall; impressed with the company and their attitude towards what was essentially a complaint. Nice way to turn it into a 5 star review!