The Athletic HQReviews of theathletic.com

When the Athletic first started covering my teams, they recruited some of my favorite writers from the local newspaper. I followed them over to the Athletic and held a subscription with them for the past three years. I was very satisfied until this past year. It almost seems as if the writers are asked to push out more articles than they have information for. I love my local writers, but things are starting to seem watered down. I will still follow the writers on Twitter as I value their opinions and their takes/reads on different situations with the team, but to pay $60.00 a year for content that is not very deep with new insight or relies more heavily on speculation or "what if" scenarios is not something I'm interested in. Lastly, I have read a few articles lately that make me question whether the Athletic employs editors. Bad typos, reporting on "news" that is weeks old as if it just happened, or even stating that "this team MUST trade for a new forward" when that team already made a signing and publicly stated it was to fill the void mentioned. It is almost as if some of the writers are asked to write stories on topics they have no business speaking of. I paid for the Athletic because it gave more information than the different teams' PR personnel, but now I think I will stick to twitter accounts and PR emails rather than to pay for the same thing.

Took money for yearly sub even though I had cancelled! Awaiting response and will be taking it up with bank should they not give a full refund. Theft, plain and simple. Avoid at all costs

Best UK football coverage out there

The Athletic renewed my subscription with out any notice and refuses to issue a credit. Criminal....

Aside from an unknown subscription, my interaction with The Athletic's customer service was wonderful. I had accessed the site once for a class project months ago and apparently signed up for a $59.99 subscription that was just charged yesterday. Now when I saw this charge, I panicked bc I wanted to get my money back, and dealing with refunds can be a painful process. Especially in this instance bc I am not an avid sports fan and was not sure how reputable The Athletic was. When I tried to contact through the cell, it was an automated voicemail that recommended me to write an email instead, for a quicker response. So I did just that. The first email response I received was an automated response, again, that asked for more information regarding my payment and which platform I used for the subscription. It made me feel uneasy to look at this long email and I thought, "here I go... another long, back and forth refund process." Surprisingly, as I was replying to the automated email, I received 2 more emails from The Athletic. One was a receipt for the $59.99 refund. The other was from "Jeffery" at The Athletic, thanking me for my business and provided details on my cancellation and refund. This interaction happened within 20 minutes of my first email. Needless to say, I was very satisfied with the quick service. Although I was skeptical at first & blindsided by the subscription, their ability to resolve the issue was excellent and smooth.

Mentioned a 30 day free trial.. I signed up, turns out it was 7, have just been charged for a full years membership. For content that is available all over the internet.

Exactly the same. Awful awful company- should not be allowed to happen.

Awful, Will bill you for a full year without warning.