Theater Seat StoreReviews of theaterseatstore.com

The order process was simple and quick. I recommend calling, not putting in your order on the web site. The staff is knowledgeable and there are a few configurations they can offer that is not available on the web site. I was told four weeks, after six I called and was told that it was always 4-6 weeks, so they were still "technically" not late. After 7 I called again and was told they were having issues with the shipper. It was closer to 8 weeks by the time my seats arrived. They had some delays on their end, but never contacted me to let me know. I was always the one initiating the contact, which was frustrating. White glove service was great.

The seating is perfect for what we needed and came in great shape. Unfortunately, it took a week for the horrible delivery company to nail down a date and actually make it. They had all kinds of issues with scheduling and trucks breaking down.

I ordered the Berkline theatre chairs and am very pleased with the quality of the product for the cost.

Everything you could ask for or expect was done by Threaterseating and the delivery service. The seats are comfortable and are made well. The only problem is the seats have a smell. We had them delivered three weeks ago and the smell is still in the threater room. I have used fans to try to increase air flow, but to no avail.

I was very happy with their helpful, honest opinion on the seats I was looking for. They shipped quick, at a great price, and I am very happy.

9 weeks for delivery. When the chairs were finally delivered 1 was defected. I have no reply back from customer service since 16 Feb on repair service. I sent all the info requested. A $1500. investment defected and slow/No service...!

A set of four curved octane theater chairs were my first order with Theater Seat store! I was in the process of moving and couldn't have the chairs delivered immediately, but wanted to take advantage of the special price at the time. My email was immediately answered which was followed by a call. They offered to take a down payment for the purpose of ordering the chairs for manufacture and then were to hold them in their warehouse until I was ready to take possession. Two months later I called them back, made final payment and had the chairs delivered less than a week later. The seats are amazing! They are my first theTer seating, but came in excellent packaging and were very simple to assemble being in inly two pieces. I am 6'5" and 220lbs and my wife is 5'3" 100lbs. The seats fits us both perfectly and are extremely comfortable and great looking. The bonded black leather looks great and is very durable. The power recline offers several comfortable seating choices for any size person. I am very happy with the purchase and look forward to continued use for years to come.

I wanted a theater seat for my home I found TheaterSeat.com on line. I called them to ask some questions the sales rep was very knowledgeble and helpful. I did not purchased the seat at that time but about 2 months later I called and purchased the seat. The transaction went from the start to finish just like the sales rep said it would. I am very happy with my choice of seats and also vey happy I choose the Theaterseat.com.