BB
Anna from Theaterseat.com was awesome
Anna from Theaterseat.com was awesome! She knew exactly how to help me and was very pleasant to work with! Highly recommend this company for theater seating purchases!!
TheaterSeat.com brings you quality home theater seats, home theater recliners and home sectionals from major furniture manufacturers such as Berkline, Coaster and our own SeatCraft brand.Unlike most online retailers, we actually stock a significant amount of our products in our huge warehouse. That means many of our products leave our facility within 24-48 hours after you place an order so you can enjoy your furniture as soon as possible!Our parent company has been in business for over 18 years and we’ve manufactured and shipped all sorts of furniture all over the continental United States so rest assured that satisfying our customers is of the utmost importance to us.Take a look at our home theater seating and other products on our site. If you have any questions, feel free to call our friendly product specialists at 1-888-245-0046 for assistance.
TheaterSeat.com (theaterseat.com) has 138 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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BB
Anna from Theaterseat.com was awesome! She knew exactly how to help me and was very pleasant to work with! Highly recommend this company for theater seating purchases!!
John P.
Anna R. did a great job helping me out as a first time buyer. She was very clear, understood what I was asking, and repeated every aspect of my order to ensure it was correct. Great customer service.
Matt P.
Great experience from start to finish. Alec A. took the time to show us the various options that fit our budget. When I picked up the chairs, the warehouse operators were courteous and helpful. Small worn area in the leather when the seats arrived from a metal bracket that rubbed during shipping. John J. put in an order to ship out a new back within hours of sending them a picture. Highly recommend this company.
Kiet D.
It was a pleasant buying experience at theaterseat.com. After being on the phone with a few different companies, I finally called theaterseat.com and spoke with Anna Hernandez. She was able to answer all my questions and completed the order. I can't wait for the theater seats to arrive.
Leonard J.
Kudos to Clara Hinojosa for her excellent service in assisting me in purchasing theater seats for my entertainment room. I'm awaiting the arrival of my seats to complete my entertainment center. I look forward to years of watching movies, sports , comedy and world events in these new seats. Thank you for this excellent product. Leonard Johnson
Esther L.
Summary: We purchased 5 seats from Theaterseat.com in 2015. We had an awful experience with the quality of the product and Customer Service. I am not one to write poor reviews (I'd much rather sing the praises of great products/services) but our experience was so awful... Shortly after posting my review Lynn Meza, a new Customer Service Manager at Theaterseat.com, replied to the post. She invited me to contact her regarding our experience. I called her today, and we had a very good conversation. The Theaterseat.com we dealt with no longer exists. The company was sold to another but has retained the name. She assured me that no customer would ever experience what we did, and that's GREAT! I'll leave this post up for a little while so that anyone that read my previous (very poor) review may see that it is no longer relevant...Then I'll delete it. I truly wish all the best for the 'new and improved' Theaterseat.com...And a 'Thank You' to Lynn for caring enough to read and respond to my review (on a SUNDAY!)
Response from TheaterSeat.comJul 16, 2017
Hello Esther- I am the new Customer Service and Sales Manager, Lynn Meza. When I read your review, I became very concerned as I take customer satisfaction extremely seriously and urgently. This is the first I am hearing about your order. I have tried to search for your order, but I am unable to locate it.I would really love to speak with you about this and get an understanding of what happened to your order. Please contact me so we can speak at length about your experience. Thank you, Lynn
Phillip E. G.
I dealt with Anna Hernandez it the purchase of my theater seating. She was very helpful in the selection of our chairs. I would definitely deal with her again. A credit to your company. If she didn't know the answer she found out for us. Good job!!
David R.
This is the best company, 4seating. The product is very high quality, the staff is friendly and helpfull, the delivery is excellent. I used the white glove service and they were on time and professional. Special thanks goes out to Richard for his hard work and helpfulness. We are very pleased with 4seating. Thank you so much, Dave and Nancy