Lisa D.
Awesome Customer Service
Richard Valdez was very prompt by phone and email. He went above and beyond to help me get my chair fixed. The customer service has been awesome. I would recommend ordering from you in the future.
TheaterSeat.com brings you quality home theater seats, home theater recliners and home sectionals from major furniture manufacturers such as Berkline, Coaster and our own SeatCraft brand.Unlike most online retailers, we actually stock a significant amount of our products in our huge warehouse. That means many of our products leave our facility within 24-48 hours after you place an order so you can enjoy your furniture as soon as possible!Our parent company has been in business for over 18 years and we’ve manufactured and shipped all sorts of furniture all over the continental United States so rest assured that satisfying our customers is of the utmost importance to us.Take a look at our home theater seating and other products on our site. If you have any questions, feel free to call our friendly product specialists at 1-888-245-0046 for assistance.
TheaterSeat.com (theaterseat.com) has 138 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Lisa D.
Richard Valdez was very prompt by phone and email. He went above and beyond to help me get my chair fixed. The customer service has been awesome. I would recommend ordering from you in the future.
Eddie
Richard went above and beyond to help me with my issue. Great customer service and fast response.
Benjamin C.
Anna was excellent in working with me to get a seat that fit my dimensions. My parents recommended theater seat and, like usual, I’m glad I listened to our elders.
Amanda P.
We called and spoke directly with Anna Hernandez because we were having difficulty creating the configuration that we wanted online. Within 15 mins and with exceptional customer service, our new theatre seats purchased in a top grain leather are on their way. Thanks, Anna! We can’t wait to receive our chairs.
Matt
Anna was awesome. I was nervous about paying so much without being able to physically sit in these chairs but she talked me off the ledge and I'm really happy with my purchase. Very easy to work with and happy with the way everything turned out.
Charles C.
Clara was the friendliest, most courteous and helpful sales rep I have dealt with in a long time. Her product knowledge is exemplary. She went above and beyond to get me the item I requested, and because of her tenacity, I will receive the sofa I ordered much faster than I expected. I will recommend her to anyone I know looking for a similar product. She definitely earned a 5 star review.
jorge M.
Love our seats. Ben did a great job helping us find exactly what we wanted. Wouldn't change a thing, great product, great service.
P M.
Stopped in the Cibolo, TX location and Ben was very helpful with finding several chair options. Called back a week later and placed order. Chair was very comfortable. Can't wait for it to arrive and install