The Shard is home to some of the best offices, restaurants and hotel rooms in London - along with breathtaking views
The Shard (the-shard.com) has 117 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Dean Y.
The Aqua Shard has some great views at night, and the food and drink was reasonable. The down side was the poor lighting to the bathrooms, and the service charge added to the bill. Not everyone that eats at the Shard has deep pockets, some of us go for the experience. Please highlight the service charge when presenting the bill so everyone is aware.
Kathleen K.
Eating at the ASH Restaurant, the stunning table view, the enjoyable food, the warm welcome from arrival in the restaurant reception, be being seated, the waiter who looked after my moment there, the two security people on the ground floor of the building who checks you through security whose presence so exuding warmth and welcoming charm and spontaneity, everything was a beautiful few hours of pure joy,
Mrs Sally S.
Historians, Chris and Zia, are delightful. Drily funny, informative and very pleasant young men. The Shard is well worth a visit. We arrived, paid £28 for a ticket and had a great experience. The loo with a view is fascinating!!
Oluwaseun A.
Location :: A very good location (nearest to train station and bus stops) Staffs :: The staffs are very nice tho I didn’t give tip because I was denied window seats even after stating it in my reservation Food:overly priced, too small , and cold Drinks :: very very expensive Lightening :: very poor everywhere is dark we can barely see what we eating Music :: no music just a place full of gist from every corner
Tim N.
Door staff dick head very unhelpful possible racist
Richard B.
Yesterday 4 of us ate at The Aqua Shard restaurant [ or tried to]. Boiled chicken in it's skin [ inedible], a cup size bowl of watery mash potatoes and under cooked broccoli. A curl of salmon as a starter and minuscule desert plus 2 Rolo's with a bit of gold on top as it was our 50th anniversary oh and their cheapest bottle of red wine that cost £75 - my wife had the smallest glass of white wine she's ever been served [ £15] - Coffee came cold - total £380 plus discretionary £45 tip . Frankly I think the Maitre d' was just laughing at us.
Caroline F.
Aqua shard last night was terrible,the food poor. Very noisy you couldn't hear yourself speak.Also very dark seriously you struggled to see your food.My wife spent 30 mins with her finger in her ear. The manager said he would take some off the bill this turned out to be the exact amount of the service charge, which I quickly told them to remove. My advice stay away there are plenty more places in London better than this place.
A.Jeanes
Visited the AquaShard restaurant yesterday. Have to say that I was so disappointed. The food was shocking. Very poor quality - my main meal was dry, over cooked, hard, tasteless roast potatoes & chicken (Harissa Cornfed Spatchcock). Should have included mustard coleslaw but NOT on plate! The starter and dessert were below average and not justifying the meal price. If you want quality food go elsewhere!
