Thanks.ioReviews of thanks.io

Response from Thanks.ioMay 2, 2025

We’re sorry to hear that you had a negative impression of our service. Just to clarify, Thanks.io is not an AI company—we’re a direct mail platform that helps businesses and individuals send personalized postcards, letters, and gift cards through the USPS. Every message, including this one, is created and sent by real users, not generated or blasted out by AI bots. We also take privacy and responsible marketing seriously. Our system is opt-in and permission-based, and we do not engage in spam practices. If you received something unwanted through our platform, we’d be happy to investigate—just reach out to our support team so we can look into it for you. We’re always open to feedback and happy to answer any questions or concerns.

Response from Thanks.ioApr 26, 2025

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. I wanted to clarify that we did respond to your chat inquiry regarding pricing and also followed up to see if you had any additional questions. Additionally, we emailed a copy of the support chat to you for your reference. We’re always here and happy to help, and we appreciate any opportunity to improve and better support our customers.

Response from Thanks.ioApr 26, 2025

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience didn’t meet your expectations. Our support team worked closely with you and even made technical adjustments based on your needs in an effort to make the process as smooth as possible. While we regret that the site didn’t feel intuitive for you, we truly appreciate your input—it helps us continue to improve both our platform and the support we provide. We wish you the best in your future marketing efforts and thank you again for giving us the opportunity to work with you.

Response from Thanks.ioApr 25, 2025

Thank you Rob for taking the time to leave your review and feedback. We appreciate you.

Response from Thanks.ioApr 23, 2025

Thank you Jalon for taking the time to leave your review and provide feedback on the team and the automation. We appreciate you and your business.

Response from Thanks.ioApr 21, 2025

Thanks Mike for your feedback and taking the time to leave a review. Glad we could get you taken care of quickly.

Response from Thanks.ioApr 19, 2025

Thank you Michelle for your feedback and review. We appreciate you business!

Response from Thanks.ioApr 17, 2025

Thank you Cindy for taking the time to provide your feedback and review. We're happy you love our customer service and the platform and are here is you need anything.