Thanks.ioReviews of thanks.io

4.4194 reviews
Print & Graphic Design
PO Box 16132, Two Rivers, Alaska

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Thanks.io

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About Thanks.io

At Thanks.io, we make sending direct mail as seamless as sending an email-without the hassle, overhead, or order minimums. Whether you're a solo entrepreneur, a marketing team, or just someone who wants to stay in touch, our platform lets you send one piece or thousands with just a few clicks. Thanks.io was built with flexibility in mind. Want to pivot your marketing message mid-campaign? Need to test new creatives on the fly? No problem. You have total control and our on demand ordering system makes it a breeze. With no bulk ordering required, you can adjust your strategy anytime—no waste, no stress, just smart, responsive marketing. But we’re not just for businesses. Thanks.io is also perfect for personal use. From birthdays and anniversaries to thank-yous and “just because” notes, staying in touch with loved ones has never been easier. You can even design your own cards in Canva and send them straight from our platform. Add one of our printed Gift Cards inside your note for an extra special touch. Our business plans include onboarding support, CRM and platform integrations, expert design assistance, and more—all for a low monthly subscription. We’ve taken our deep roots in digital marketing (PPC, SEO, automation) and used that knowledge to build a hybrid system that delivers digital-style results with print’s simplicity.And we’re always innovating. Come see how Thanks.io can help you connect—whether it’s with your best client or your favorite aunt.

Thanks.io (thanks.io) has 194 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Website: thanks.io
Category: Print & Graphic Design
Location: Two Rivers, Alaska
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Thanks.io

Thanks.io (thanks.io) has 194 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Website: thanks.io
Category: Print & Graphic Design
Location: Two Rivers, Alaska
Listed on Five Star Index: 2026

Julie R.

Mar 21, 2025

DO HUMANS EVEN WORK HERE?!

I am unbelievably dissatisfied with this postcard company. Not only did they completely mess up my order, but neighbors in my area received THIRTEEN of the exact same postcard — each. That’s not just an error, that’s a major failure in quality control and a total embarrassment for my business. There was no phone number to call, only painfully slow and generic email responses. Eventually, they issued a refund — but that does not fix the damage to my professional reputation or the awkwardness of my branding being mishandled so badly in my own neighborhood. When you're in a client-facing business, first impressions matter. This company failed me, and I will never use them again. If you care about professionalism, accuracy, and customer service — look elsewhere.

Response from Thanks.ioMar 22, 2025

Julie, We’re truly sorry for the frustration and embarrassment this situation caused. We completely understand how important first impressions are—especially in a client-facing business—and we take full responsibility for the printing error that occurred with your order. What happened was a malfunction on the part of our third-party printer's system, which unfortunately caused your postcard to be printed and mailed multiple times to each recipient. As soon as you brought this to our attention, we immediately refunded your order in full, investigated the issue with our printer, and worked with them to ensure new safeguards were put in place to prevent this from ever happening again. We want to gently clarify that your emails were not met with generic replies. As the COO, I personally responded to your messages to ensure your concerns were heard and addressed directly. Providing thoughtful, professional human customer support is incredibly important to us, especially in difficult situations. While this situation was incredibly unfortunate, it was also highly unusual. In over 8 years of helping small businesses grow through direct mail, we’ve never had a similar issue. We deeply regret that your experience did not reflect the high standard of service we strive to deliver to all our clients. Thank you for your feedback—it helps us improve. And again, we’re truly sorry that we didn’t get it right for you.