TGWReviews of tgw.com

TGW advertises, sells items they do not stock and cannot deliver. Ordered a Ping bag, paid for and contacted TGW a week later on delivery. I was told delivery was a least two to three weeks out. I cancelled. TGW is a waste of time. I bought the bag at a better price the same day, online, four day delivery. Don't waste time on TGW.

Bought 3 wedges and returned all 3 as instructed by operator. One was used and 2 were brand new. Clubs did not fall under their playability guarantee which was strange but acknowledged at time of purchase. TGW.com return policy accepts unused clubs to be returned for a full credit. I returned clubs within 10 days of receiving. They did not follow up after I called them why I didn't receive refund and ignored all emails. This company as others have stated is operating in a very serious manner defrauding customers and changing orders after they have been placed as confirmed by others. There are many more reputable golf internet authorized dealers such as Golfsmith.com, PGASuperstore.com, CarlsGolfland.com, etc. Stay away if you don't want to deal with a headache and zero customer service.

Tried to change size of shoes same day I ordered them and was told it was too late. Shoes arrived 9 days later. Contacted customer service to exchange them and was told a return label would be emailed to me. 7 days later no label

I ordered a 2012 model putter in 2016. After reading some reviews, I had concerns that the website was incorrect about the item being in stock, and that I would have to deal with the hassle of finding out weeks later that I was charged for an item that was unavailable. Not the case at all- I called and customer service verified that indeed there was one putter in stock. One week later, the item arrived as described to California.

Had a club ordered 3 weeks ago with less than 8 days delivery time. Have not received the club, but it was charged against my credit card. Called 4 times and sent an e-mail to find out status of the order, never an apology and kept blaming its ware house and FedEx. At the end, they don't carry the club anymore, but I've paid for it already - they've charged w/o sending the club. Asked for the credit back on my credit card and I'm waiting for they said it would take 24 hours. No notification from the vendor util I made a call. - Not worthy to spend a penny.

Had to return golf shoes..to narrow..have had to call back 3 TIMES to try and get my money retured to card...have been lied to past 2 times..hope this time is different...don't think I'll be ordering from them again...

Potential customers...please do a quick Google search of 'The Golf Warehouse Reviews' and you'll quickly see this company is not worth your time or money. They may have a good deal running, but they will not follow through with it and try and trap you into their store credit game. Not going into details about my terrible customer experience because I've already devoted too much of my time to these hacks....so again, brush up on who you are doing business with and heed their warnings.

JUST WANED TO LET YOU KNOW IF YOU GUYS CANT GUARANTEE SOMETHING DONT SAY IT!!!! ITS 12:15AM CHRISTMAS DAY AND I WAITING ALL DAY CHRISTMAS EVE FOR FED EX TO DELIVER MY PACKAGE AND NOTHING IVE BEEN ON THE PHONE WITH FED EX FOR HOURS AND ILL THEY DO IS GIVE ME THE RUN AROUND WITH 3 DIFFERENT PEOPLE IN MEXICO!!!! AND THEY STILL DONT KNOW WHEN MY NEXT DAY PACKAGE WILL GET DELIVERED !!!! THEY TELL ME MY CITIES ZIP CODE 98023 IS INCORRECT!!!!!!! I DEMAND A REFUND OF $15 FOR THE NEXT DAY SHIPPING I PAID AND COMPENSATION FOR RUINING MY CHRISTMAS WITH FALSE GUARANTEES THAT YOU ADVERTISED!!!!!!!!!!!!!!!!!!