TGW.com - The Golf Warehouse - golf clubs, drivers, irons, golf balls,golf bags, golf shoes, golf apparel, and golf equipment - Largest Selection of Golf Items Online
TGW (tgw.com) has 528 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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George P.
Horrible customer service. They do not answer emails , they shut their call in customer service and offer nothing. They will charge your credit card before you receive your order. Horrible. Buyer beware- they ignored my request to cancel the order before it shipped
Matt
Easy process and great prices.
Troy T.
TGW is the place for all your golfing needs for clubs accessories or apparel.
Giampiero Di P.
products are great as described. the missing star is due to the fact that the day after purchasing , my items went on sale 40%off and , that discount was not applied to my order
Rob
Easy to use site and stands by products!
Jo S.
I ordered and paid for my items. They sent me an email stating my order has been cancelled without any explanation. I emailed customer service asking why and if there was any way I can get the items I ordered. They responded without explaining why or answering any of my questions. Do not trust their company. Customer service does not address your concerns, instead they give a generic answer.
Daniel
Granted many small businesses are suffering from the VIRUS. However, I want to caution anyone considering making a purchase from TGW. They lured me with their false web page advertising into selecting them thinking my order would be shipped immediately and offered FREE 2 day expedited shipping. Instead, it will be two weeks before the order is even full-filled directly with Titleist (shut down during the pandemic) . Thought they would have an inventory of golf balls.....give me a break. Here is the 2nd email I sent to their support center (No one was ever available using chat). No one has responded to my email as of this review (May 14, 2020) Please consider this a formal complaint. I made my purchase from TGW over your competition (including :direct from the manufacturer Titleist) only because your web page identified the balls to be in stock with free 2nd day shipping. Order placement was May 5 and so far its still pending and I have no tracking information. Because this was a special promotion for a limited time offered by TGW and even Titelist, I will not be able to obtain the promotional price which is unfortunate for me. I sent an earlier email which was unanswered as of today. Please inform me as soon as possible on the status of my order.
Thomas R.
Good products but do not believe them when they advertise overnight or 2d day delivery.
