TGWReviews of tgw.com

Item did not ship. Was out of stock and did no receive update; was left expecting package.

Best Prices!

Disappointed again and again in processing time, shipping speed and complete lack of response to questions. Ordered a $150 pair of shoes, 4 days later they ship > 7 additional days and I have them in a FedEx box. Are. You. Kidding. Me.

Company fails to honor returns for expensive items that stop working in less than a year of purchase. Complete joke.

Ordered apparel over 3 weeks ago, paid $25 shipping cost to ship the items to Canada. Tracking number they sent didn't work. Followed up today and they said my order hasn't shipped yet and I would have to call back next week to see if it has been shipped? Terrible customer service as I have left numerous emails as well. Buyer beware

UPDATE: 15 minutes after posting this - I finally get a call back from TGW. He said they will refund my shipping costs and if I don't receive the package within a week, they'll mail it again for no cost. We shall see, but I appreciate the callback and will upgrade my review from one star to two stars for now, because they did finally reach out. I ordered two shirts last week and paid extra for 2-day delivery. The package was never delivered. FedEx says they don't have a shipping date. For nearly a week, I have been trying to get ahold of someone. I've emailed three times, called three times. No one responds to emails and after a half-hour of holding, I gave up. I also asked for a call-back, nothing. Yet, my credit card was charged almost immediately after placing the order. I just want my money back; doesn't look there's any recourse.

Ordered a new golf bag listed "In Stock" almost 2 weeks later I get an email saying my bag may be processing around March 24, "IF" then. I was given the option to cancel my order after several weeks waiting. So I decide to call, looong wait on the phone, then asked me if I wanted them to call me back which I know they will never do. No one ever came to the phone, had to disconnect. Terrible customer service, don't deserve a single star!

Love TGW. Great deals on golf apparel for the whole family!! Clubs and accessories too! Good deals, quality products and great service. Thanks TGW!