tforcefreight.comReviews of tforcefreight.com

Abysmal!! Walmart uses these clowns apparently now. My wife ordered an over $100 present for our son from the Walmart website (sold and shipped by Walmart). The address label on the box was crystal clear, the delivery driver left it 10 houses away in their garage. The picture they took only showed the box and the concrete floor of the garage. Not the door, not the house number, nothing. Luckily, the person at the other house was honest and called us at the phone # on the address label. So we have the item now.

Don't use this company. They will delay your packages or freight for days claiming adverse weather with their and back weather full sun. They are terrible. Ups or t force both worthless. Boycotting then and turning them into BBB.

I am a UPS store owner who got three registered quotes and despite 3 employees giving me pricing and a confirmation for pickup. Tfreight canceled my delivery. The reason is because they are afraid they could loose the product and because it sentimental it isn't business worthy. Did I mention Brian Moreno whom is the manager despite having a lengthy conversation with him. Contacted not his superior but someone in claims to decide it isn't a savvy business decision to deliver freight because they could loose the item and they don't want that type of business. So if your items are worthless this is the company you ship with. Tfreight is definately poor in customer service and as a manager it reflects the poor customer service starting from him to employees.

Horrible customer service. They hang up and wont call you back. What a joke of a company.

On July 18, 2022 we shipped freight from Palm Springs California to Lakeville Minnesota. At delivery the driver damaged the crate and content, it appears to have been dropped. The delivery driver even noted on the delivery paperwork the crate was damaged during delivery. The claims department at TForce did not take one of my eleven calls or return my voicemails. I followed up on many of those voicemails by email but again no reply simply a denial letter. The reason for denial is not reasonable, if the TForce staff damaged the freight they are liable and there is no real reason to deny the claim. Reasonable people take responsibility for their actions but with TForce this seems to be more a customer beware situation.

They sent our order to the wrong city and someone else got it. Now we need to pay even more to order the part again. Never use this company for shipping!

If I could leave 0 stars I would. I would not recommend this company if you don’t want to loose all your product. As well, horrible customer service! Thanks for the head ace

I have been using TForce Freight for 100+ shipments as I'm in the furniture industry. Knock on wood, but we have only had an issue with them (3) times. Not bad. Really. There is going to be NO trucking company that has a perfect record, at least not at a competitive price. Make sure to always get insurance and a liftgate with your shipment.