tforcefreight.comReviews of tforcefreight.com

TForce will destroy your shipment and not honor a valid claim. Took way too long to respond to our claim and then pulled some clause out of their shipping policies we have never seen and denied the claim. These folks are UNPROFESSIONAL and the company is a scam. Look elsewhere for shipping companies - we sure did!

Leas than one star actually. I was told twice this week my delivery was scheduled. Now I am being told that neither of those actually got scheduled. This has to be one of the worst delivery companies I have ever dealt with in many years. When you do finally get to so peak with some one they are rude and extremely unconcerned with your delivery .

I’ve had a very frustrating experience with TForce regarding my Zara order. My parcel was supposed to be delivered on October 16, but as of October 21, I still haven’t received it. According to the tracking information, the courier initially attempted delivery but claimed they couldn’t access my building. However, my building has an intercom, and my suite number was provided on the parcel. The driver could have easily dialed my suite number to request access or contacted me directly instead of marking the delivery as unsuccessful. Since then, I’ve continued receiving delivery delay notifications without any clear explanation. I’ve repeatedly contacted customer service to ask about my parcel, but all I get are automated responses that don’t address my concerns or provide an actual solution. What makes this experience even worse is that I need this item for an event this Saturday, and the continued delays have left me uncertain whether it will arrive in time. I even wanted to know if I could pick up my parcel directly from the warehouse, but there doesn’t seem to be a clear option for that either. I understand that unexpected delays can happen, but the lack of communication, accountability, and proper customer support is unacceptable. I’ve ordered online many times and have never experienced this level of frustration with other courier companies. Customers shouldn’t have to repeatedly chase down their own parcels just to get a proper update. At the very least, TForce should provide clear information, make reasonable attempts to contact recipients, and offer practical solutions when delivery issues arise. If my parcel cannot be delivered in time, I will have to contact Zara to report the issue and discuss my options. Based on my experience, I’m extremely disappointed with TForce’s delivery service and customer support. I hope the company takes these complaints seriously and improves its communication and delivery process.

I gave these people one star because the option for 0 was not available! I was told I'd get my pick up on a specific day and a time frame of 1pm to 5pm and they never called or showed up!!!! What kind of business are these people running? Definitely not a reliable one thats for SURE! They waste other people's time, disgrace! I DO NOT RECOMMEND THESE PEOPLE AS THEY DONT pick up or communicate . I will not be using them ever again, if they are the last ones on this planet!

This is the worst customer service ever. The delivery man, who called from a phone number registered to "Joe Mwenyewe," left two large packages side by side at my garage entrance, blocking it. These are huge packages that can only be moved with a machine or forklift. Despite several calls to the delivery man, who had called me earlier on my mobile phone for delivery instructions, he ignored them. I also sent many messages, asking that these items were blocking my garage entrance and should be moved to the side, but my messages were ignored.

The driver delivered my piece of equipment that cost me $4,000 damaged. I refuse to sign the invoice he put my signature on the invoice it's evident I wish I could post the invoice so everybody could see. This is a third world freight company trying to do business and fail

This company is an absolute nightmare to deal with about 80% of the time. They don't communicate at all. They get information wrong constantly and fail to take responsibility for their mistakes. This time, they failed to pick up a crate last week and never notified me. I was not on-site with the crate, so I was unaware there had been issues. Now I have to get a new quote for expedited shipping because they won't be able to get it there in time. They refuse to take responsibility, which has always been a pattern with them. Customer service is often rude and unhelpful, especially when you encounter a problem.

Worst shipping service ever. They have sent my packages to the wrong address several times in just the last 2 years. They hire imbeciles and expect good results?