tforcefreight.comReviews of tforcefreight.com

Delivered a pallet to me that was apparently left outside in the rain at some pint in the trip as all the boxes were wet/water damaged. Then when I was unwrapping it I noticed a piece of wood that went right through 1 of the boxes and stuck out the other side. The contents in that box were obviously destroyed. They delivered it and no mention of this was made, it was like nothing was wrong.

$650 to deliver, and dropped my pallet 50 feet away from where I wanted it and in the pouring rain today. I’m a small business, can’t afford a pallet jack, had to offload by hand for an hour in the rain. Again, $650 for low level service. No good

Bill number 140734926 Delivery April 2025. No call before hand to schedule. They just showed up. Driver tried for 5 min to convince me he couldn't pull around the corner to my driveway. Not rude. Just little customer service. Wouldn't even consider moving item up the driveway for additional money. I've had several items delivered by freight and this was the worst experience.

My Shipment was supposed to be delivered on 10/17/24. I waited all day. That evening Tracking informed me of a 10/18 delivery. After waiting another day I called and was informed that it is still at the local terminal waiting to be delivered pending on the delivery clearance????? After asking about what clearance I was informed that they would call me. No calls yet. 10/22/24.I gave it 2 stars up till now tracking etc was right on till it got to the local distribution center.

Our Sauna was delivered 2 weeks late. We'd been promised delivery on 2 previous occasions but they finally got it right on the third try. The driver was especially competent, careful, and gave us his best on this delivery.

Since this company disconnected from the UPS software they have become almost useless. On the phone they are unhelpful and will even hangup on you. they cannot be trusted with their estimates on cost or time. Just dreadful.

I ordered an item that was shipped from the east coast on June 7. I found out on June 21 using the tracking number It had arrived in my local terminal on June 17. I went in person to see if I could pick it up. The person in the office gave me information I had reason to believe was not accurate, but I was told I could pick it up the next day ay Will Call. The next day I returned at the time I was told it was still loaded on a truck and would take 15 to 20 minutes to get it out. The reason I gave them the second star was because the gentleman that talked to me next gave me information I believed - it was in one of the trailers but he would pull it out - it would take about 20 minutes. They were short staffed. He got my shipment - he was friendly and honest with me. I had never heard of this company until now, but I would not use them under the circumstances.

I ordered some lumber that was shipped thru Tforce from Cali to Denver. I was told by the supplier that my order was being shipped and the shipping company would call me when it arrived in Denver from California...Wrong! The shipping company expected me to 'make an appointment' once it arrived in Denver, only one problem - they never called to tell me it had arrived! I belatedly got a tracking number which was no help at all. After waiting for them to call for ten days, I got on the internet / phone and tried to contact the shipping terminal in Denver. (They literally never answer their phone there). A nice lady from the office in Cali tried to contact them as well to no avail. She did say that the lumber was in Denver at their terminal and that is was not 'in a locked trailer', so I could go pick it up. So, I drive down to Denver from Boulder to have them tell me it IS in a locked trailer and that they cannot get into it between the hours of 10:00 and 2:00 ??? So, the order finally shows up, but they forget to drop off a small package of accessories. Now, I have to wait another ten days for that and hopefully it will show up without some nonsense about making an appointment. I guess they are trying to improve things over there, but they have a long way to go.