TexasroadhouseReviews of texasroadhouse.com

Steak had no flavor. Just tasted like meat. The ceasar salad was like rabbit food. Not any leafy green salad in it. Seems to be getting worse instead of better with time. Went when it first opened several times and it was always good seasoned and cooked steak, always cold if seating close to doorway. Need to have glass to keep cold air from seating section. For what u pay for ur meal they need to step up their game. Some of the waitresses need to learn communication skills and attitude when talking to customers.

We chose to eat at the Texas Roadhouse at 1150 Blackwood Ave in Ocoee Fl. 34761 Our waiter, Bracus, was excellent. His attention to details, service and queries throughout the meal experience were executed with precision. We both agreed Bracus was the best server we have experienced to date and we eat out a lot. Other servers would do well to follow his example. The tasty food was served timely and meticulously. It was truly VIP service. We will be back again.

Usually we really enjoy going to the Texas Roadhouse. The atmosphere and food are usually very good. We go to the one located at Butler mall, Butler Pa. Yesterday we had a very long wait, but we figured it's worth it. However we have never had such an awful experience as it turned out. Everything about our orders were wrong. The waitress did not ask if I wanted lemon in my soda water and gave it to me with lemon. It got sent back. My husband's & my steaks were medium rare instead of medium. His steak was covered in onions instead of no onions & just mushrooms. Our son's country fried steak was burned with the breading poofed up away from the meat and blackened. Also the lady forgot my husband's green beans & had to be reminded. It was just one thing after another. We had waited so long & were hungry. We were sadly disappointed. The manager did take some money off of our bill without hassle. I think there should have been more compensation for such an array of mistakes. I sure hope they will be back to normal in the future.

On Friday the 13th the Hostess at the restaurant tried to sit us in the back of the restaurant at a table for 2 in a very tight and confined space. We turned it down, and was seated at a booth. They then seated an elderly couple where one was on a walker in the exact place we turned down. They struggled WITH NO consideration given their special needs. This was very POOR and sucked. We will never be back and I will tell anyone who will listen to STAY AWAY. BAD BAD BAD!

Well, the one in Orange Park, FL, who HAD a great happy hour, abruptly stopped it effective 2/1/26. Do you think they bothered to tell you that? Or put it in their menu as an insert, or advertise it in any way? Hell no. When I asked about if it happy hour was almost over, I was told we don't do that anymore. What a disappointment. Maybe I wouldn't have ordered do many drinks if I knew I was paying full price for them. And I am sure that I am not alone in this blog.

My husband and I chose Texas Roadhouse to celebrate our wedding anniversary on January 17, and unfortunately it turned into one of the worst dining experiences we’ve ever had. When we arrived, we were told, “Name please? Gotcha, we’ll call you when your table is ready.” Over an hour later, my husband went to check on our wait time. The hostess responded, “Oh damn, my bad, sorry,” and only then said we would be seated next. While waiting—standing less than three feet away—we overheard another staff member look at a ticket, laugh with a coworker, and say, “That name sucks,” before shouting our last name across the crowded restaurant. This was extremely unprofessional and embarrassing. We were then taken to a table that had not been cleared—dirty plates, food, and mess from previous guests still present. After being told “sorry,” we were asked to stand awkwardly in the middle of other diners while it was cleaned. Even after being reseated, the table was sticky and covered in crumbs. We ordered an onion appetizer along with steak and shrimp. The appetizer never arrived, but the steaks did. When we asked about it, our server said, “Oh… should I take that off your bill?” — yes, obviously. The steaks were cold, and my husband’s meal was missing the onions and mushrooms. By the time they arrived, we had already pushed our nearly untouched plates away. My husband felt sick and just wanted to leave. No one checked on us. Our server would not even make eye contact, despite seeing that we hadn’t eaten. A mandatory tip was already included, and we paid $97 for what was supposed to be a special anniversary dinner. We are not seeking compensation or an invitation to return. However, the mocking behavior, poor service, lack of basic cleanliness, and complete disregard for guests was unacceptable. Being busy is not an excuse for incompetence, poor management, or disrespect. This experience was embarrassing—for us, and frankly, for the restaurant.

Terrible waiting time. You guys are liars! 35 to 45 minute wait? Nope! It was over an hour outside in the hot wheather. Dont trust their estimated waiting time!​

Dinner for One, Was asked if i wanted to sit at the bar, Said no cause of the noise effect on hearing assist aids. Was placed at a table in the bar area, When i ask not to be seated at the bar was told that technically i wasn’t at the bar. Food order was missing parts and when i asked the waitress was condescending about how it wasn’t really her fault and talks to me like i was a little kid. i’m 65. Just asked for boxes for food & paid my bill. Left boxes at front counter where the issue began and told them to give it to the cooks cause it wasn’t my order it was theirs. Won’t ever this place again.