TevaReviews of teva.com

After buying 2 pair of sandals from TEVA in 2 year and having the srtap between the toes break the same way and from normal wear and tear I think I am done with Teva..I was also informed by customer service how difficult the return policy is so its pointless to do..120 dollars later and not happy...

After 3 pairs of these great sandals its time to call it quits. The soles came loose after 3 yrs. I contacted customer service and they told me to find some glue to re-glue them. They didn't offer me a discount on another pair(which I would have gladly paid). Screw this company. I was with them from the beginning. No more!!!

Similar to the other reviews I bought a pair of Teva sandals hoping to be able to hike in them. I always knew they had a great reputation. But like everything it got taken over, and the quality was severely reduced. Thank god Amazon chose to take them back as the manufacturer wouldn't honor the warranty and customer service was so poor. Basically the sandal straps broke away from the sole. And there was a big crack in the sole. Also the velcro didn't work that well and your foot gets sweaty so when you go to hike you're slipping off the soul and it is super stinky. Do not waste your money. I spent $100 on them. They are garbage and the manufacture doesn't care.

I am so disappointed to say I will never buy another pair of Teva. Received 3 new pair this week of the style I have been wearing for years. These new ones are an entirely different product in both material and size. They are now 1/2 inch shorter. The sole now has material that makes your feet sweat and I can imagine this would become quite stinky in no time. Extremely dissatisfied and truly disheartened as these have been my favorite shoes for years. This will undoubtedly impact TEVA'S former good reputation as customer service advised me they have numerous ongoing complaints and returns.

I was always a big fan of Teva sandals (not the smell though) untill now. My previous pairs lasted almost 10 years each, but the third pair I can throw away after not even 3 years of very moderate use, the third pair also being the most expensive ones in comparisson with the other two pairs. On the inside of the sandal the top sole and botom sole became disconnected so that a space is created inside the sandal. Now I got a pair of teva sandals literally filled with sand. When I shake the sandals I can hear the sand moving around. It's impossible to get all the sand out without destroying it. What a serious design flaw! When contacting Teva, of course they told me it is out of warranty. (which is 2 years in Europa and not 1 year as they said)

Teva sandals are junk. I have had two pair and both came unglued. On at the strap and one one the sole. I contacted Teva a got ditched with the requirement that I have a receipt to prove it was under the one year warranty. Don't buy.

Incompetent returns communication Took them over a week to acknowledge receipt of my return. My very clear requests for an exchange to another size were ignored & a refund was issued without consultation. I wasn't told about the refund & was still waiting for the replacement sandals when I had to contact them again for further information. I used to love their product when I could purchase directly from a high street retailer. This doesn't appear to be possible anymore.. what a great shame!

Customer service does not answer the phone