TevaReviews of teva.com

I ordered a pair of Teva sandals months ago from the Teva website . I eventually got a response that my order was missing and that they would give me only a 40% refund . I reverted to them that this was unacceptable that I should only be given a fraction of what I was charged . Still no satisfaction and no refund . My advice is not to deal with Teva online - customer service is non existent and you run the risk of being ripped off. Shocking attitude to the customer and worst shopping online experience ever .

I love Teva sandals so ordered them directly from their website. I ordered ahead of time for my trip. When I went to pack the sandals I realized they were 2 different sizes,left foot was correct but right size was 2 sizes smaller. All I could get from customer service was for me to file for a return, no correction for the order.

I should‘ve read the reviews here before placing an order with these people. Very bad customer experience. I made a mistake in the shoes suze when I placed the order (on Saturday) and while the order is under processing (on Monday Morning) I contacted them to change the order to the correct size. But unfortunately they refuse to change the size or even to cancel the order. They ask you to wait until you receive the order and then return it!!! The window to cancel the order is only 30 Minutes!! Are you kidding us My advise is to avoid them. There are plenty of companies and brands who treat their customers very well.

Dit bedrijf is een en al oplichterij. Niet bij kopen. De aangegeven prijs op de site komt hoger uit, ze leveren niet en zeggen dat ze het product wel opgestuurd hebben. Ik kon 35% van mijn aankoopbedrag terug krijgen maar zij hadden het verstuurd dus was het verder hun verantwoording niet. Alles gaat in het Engels en als je belt krijg je alleen een bandje en wat je ook aan keuze maakt, je krijgt niemand aan de telefoon, en ook hierbij is het eerst in het Nederlands en later wordt het een Engelstalig voicemail.

Always been a teva fan, lasted years. The last 2 pair were junk, one the front strap was only glued into a slit in sole, terrible design, came out within a month. The second pair the soles came off after a month of moderate use. This is so common among shoes, never happened in the past, done buying high end shoes, keens do the same thing.

DON'T BUY TEVA SANDALS. I've been a loyal Teva customer since they came on the market. They were comfortable and high quality. That changed on my last three pairs. The soles separated on all three shortly past the one-year warranty. On the first two they agreed that it was so close to the year and should not have been a problem so soon they would replace them. On my last pair however, they had changed the policy to nothing accepted after one year from purchase. At this point I will do what most former Teva customers have suggested and buy from a more reputable company that will stand by their product.

received Teva Men's Original Universal Urban Sandals as a gift. These sandals tear up my feet. the material is very rough.

I own several pairs of Teva sandals where I have a unique issue with two different size feet, so I have to buy two pairs of everything. I bought Teva sandals from a retailer during the winter 2020, so only wore them summer of 2021. Beginning of summer 2022, I notice one shoe's footbed seams were coming apart. The retailer would not even talk to me about a return saying it was past their return date. I looked online at Teva.com and processed a form, paid $20 to ship to their California address and had both pairs returned for a credit that allowed me to buy replacements from their website. I was at first concerned about it taking a little longer than I thought, but had immediate responses by using their online chat with real people communicating. I received a gift card via email for the full value they currently sell for and bought new ones online with free shipping. Could not have asked for any more. FANTASTIC COMPANY!!!