TescodirectReviews of tescodirect.com

Absolutely awful experience. Tesco obviously do not check or vet any of their apparently trusted partners. You could be ordering from any dodgy trader. Be careful if buying on this site. Avoid jbs music at all costs.

Cancelled order with no explanation. Order at 2pm yesterday, received email saying order cancelled at 10am today. I called to ask why and they said they had no stock - it would have been useful if that was at least on the email - or even before ordering! So I ordered it direct through the 'Partner' they were using and it's coming to me tomorrow (so not out of stock??) - Quidco cashback instead of Clubcard points so eventually I'm happy, but couldn't be less impressed with Tesco Direct, what a waste of my time.

Tesco had very good deals on food and clothes. I shop here alot and would recommend them.

I ordered a laptop one morning but received an email in the evening that they are out of stock. A friend of mine ordered the same laptop 30 min after me... and he got it. Tesco Direct is a scam trader and liars.

Had to call customer services regarding my clubcard. Very good service and problem easily sorted

Had to call customer services and delivery problems sorted extremely quickly. Great service.

Just spoke to Moira at Tesco Direct Customer services in Dundee she was so helpful and a pleasure to deal an asset to you customer service team.

I am giving tesco direct 3 star for stating delivery within 3 to 5 working days for delivery of a fridge but then still not having the item after 10 working days, also using a company like arrow xl who are extremely difficult to reach. In the end got delivery after 14 days after