TescodirectReviews of tescodirect.com

Super helpful customer service and good value for money.

Delivery was slow, however products were as expected.

I WOULD NEVER ORDER AGAIN ONLINE

I'm very much disappointed with Tesco direct customer services they are really playing with customers emotion very bad customers service i have never seen before and i stoop buying from Tesco

Like everyone else on here complaining about these cowboys. Ordered a T.V. and was alarmed when i discovered Hermes to deliver, first e/mail delayed second e/mail too heavy for one person. Bearing in mind this was my daughters birthday they missed it, gets better the box arrived destroyed with the T.V. damaged to an extent all its good for is the skip. Since tried contacting on numerous occasions with no reply and im having to use Paypal to recover my company. Please, please do not buy from this company as they dont give a "toss" about their customers.

Would give no stars. Our internet link frozen andnot working for over a week now. We are 70 and 96, isolating . Spoke to 5 agents who promise callbacks and solutions but no contact back. Paying delivery saver for nothing. Shopped with them all our lives but have been abandoned. Disgraceful !

I LOVE Tesco! I have had nothing but great experience and they have been a life saver having a newborn baby and going into Lockdown. Ok, the gamble of getting a slot for delivery is hit and miss but you can understand why, and we have had to just make it work. Every driver I’ve had has been really friendly and helpful, there was one occasion where all my frozen stuff was missing and I called CS who called the driver to come back and he did within 15 mins. Have also had leaking milk but the driver has refunded me on the doorstep. I’ve used Asda before and won’t go back to them because have had negative experiences.

Very disappointed as Tesco are ignoring regular online customers and No longer able to get a regular slot. Though I’m classed as disabled I’m not on the government vulnerable list, but still need my regular shopping delivery. I’ve written twice to Tesco CEO, Mr Lewis, twice, no response. Other shops, Sainsbury, Waitrose, look after their loyal regular customers So they have priority with deliveries. This is a double worry as my husband is waiting for an op. I’ve tried getting help from my doctor, but no help! Pleas Tesco look after us elderly disabled regular customers of many years, or you may loose them once the virus dies down!