TerminixReviews of terminix.com

Stay away from this company. They WILL charge you even when they DO NOT actually do any service. It is part of their business model, just READ the other 1 star reviews 🤦🤦🤦🤡🤡🤡. They hope you don't notice. In 2021 they charged me despite never having provided the service. It took over a year to resolve! This time they charged me $168.37 on February 6, 2024 despite not having provided the service due to weather. We called them to ask why. They assured they would address the issue. It never happened. After months of back and forth. Hours on the phone talking, tons of ticket numbers, getting assurances, dozens of emails, they refuse to do anything. It gets better, I finally get an email from them the other day that states as " gesture of Goodwill" they will give me 10% off the next visit! Do you believe the arrogance and condescension? They spend thousands trying to get 1 net new client. They are willing to lose a current paying client because these geniuses refuse to correct the $169 scam they tried on me twice! Very frustrating dealing with these scammers. They really don't seem very bright. I have a life and family to take care of instead of dealing with these morons. Spare yourself the grief of having to deal with them. Their web site states the following 🤡🤡🤡🤡🤡 TERMINIX CANADA gets results. We 100% guarantee it. They respod to google revews and ask you to email them. Guess what? the email bounces!! These people are nasty

I called customer service to cancel my subscription because of the prices going up dramatically over the last 2 years and no notification prior. I was forwarded to the cancelation dept. and spoke to James. I explained the reason for the cancelation and he said what if I lowered the price, would you stay? I asked why is he allowed to haggle the price and why I wasn't notified about the increase. He said you've been a customer since 2002 and we can do that for long-time customers. He said snail mail and/or emails are sent about price increases, but I did not see any? He said well do you want the new price or to cancel, so I just canceled because it sounded like he had no time to offer an apology for the lack of communication. Sad for someone who has been a customer for over 20 years. In one year, mosquito service has gone up $15 a month ($96) and pest control up around $48 every 3 months ($207)

they cut me off on the highway and that was really rude. i don’t appreciate it. he also gave me the finger. BULLSH*T. AND HE BLEW A STOP SOGN WTFFFF

very lazy people work here. They take your big bucks and forget you. they come spend 2 minutes and go. if you recall them, they special charge you. one of the terrible company there is! I am a current customer. will not renew.

BEWARE!!! Terminix is a horrible company with terrible customer service. They did a job for my church and left tape that is not easily accessible because of the height they ruined the paint in some areas. We have been trying to get it resolved for months and have been ignored. We have sent emails and text messages and have called with no answer. Brian Osorio, a tech that works for Terminix in the broward area, is a liar and is very unprofessional. He was called, and he stated that he would call back in 20 min. He never called, so I called him back he forwarded me to voice mail. I called customer service, and supposedly they sent the complaint to the manager of the local branch who was supposed to call me. Twelve hours later, I am still waiting on a call. Don't waste your time or money on this company.

I was with Terminix for almost 12 years. Great bug service! No issue what soever. Horrible rodent service. After paying them 2k to fix all the issue with rodent entry into my house, I still had gaps. They would set appointments with us and not show up. Absolutely unacceptable. I'm out 2k and still have rodents throwing parties in my attic. I'm now with Truly Nolen. We'll see how they do.

Cameron Chitty was very helpful with addressing my concerns in ref to a small bug. Cameron took the time to google a picture, explained what and where the problem maybe and did a treatment to take care of the issue. Cameron has been servicing my home for several months and has always been kind, courteous, and very helpful.

may 21 2024 i had peoria il terminix come out to check our attic. we had a bat. they came out and cleaned and removed all insulation and put back in new insulation the guy who did this was very nice. he also sealed up opening he thought they accesed the attic to.. i paid johnny in full $11.500. i have gotten past due calls that i had to end up blocking and past due notices in the mail i call peoria office on the first one they said u r paid in full . but the notices keep coming i called manager ZACK AND johnny OVER AND OVER LEAVING MY NAME AND NUMBER NEVER ONCE DID THEY RETURN MY CALLS. i would call the peoria il office and would get a girl in flordia or nevada or wherever and they would say someone will call you back and they never did. i even sent in copys of my payments still geting past due notices. and i had my son check out attic july 4 only to find bat droppings. i finnaly got the guy who did the attic and he said i had a bat and once againg cleaned up my attic but i paid 11,500 beacuse my insulation had bat dropping on it. and now you can not tel me bat are so smart they would only drop on the wood floor area and not the new insulation. i am right back where i started. finally the end of july the said my bill was paid infull. finnaly someone with half a brain figured out how to cash a cashier check , it only took them a little over 2 months. i would not recomment peoria terminix to anyone in this area . communitation with them is awful they obviouy only care about getting the job they should first clean the attic the wait a few week to see if any bat returns and they if not new dropiing then put in insulation . i am furious with the m at this point. The automatic message is just from a co that don't care.i would expect branch manager to step it up...