TerminixReviews of terminix.com

Terminex must train their employees to be dishonest. We were told our home was INFESTED with rats and needed a full exclusive system and massive trapping. After a month and a bill for over $7,500 Terminex found ONE rodent! The real infestation was Terminex....

Avoid at all costs. After multiple visits, without success, we were told our house was tricky to place termite traps around so we decided not to go through with it. I called to cancel and they said it had been done. Then I got a bill. Called a second time to cancel and they said it WAS canceled. Got another bill. Called again and they said it was canceled again. They weren't sure how I was getting billed. Got another bill. I wrote to them to cancel. By this point, they had wasted so much of my time, I was not happy. Called AGAIN (3 calls + 1 letter by now) and she ensured me she had deleted everything from my account. I asked to speak to the most senior manager they have to ensure it was canceled. I received another bill -- this time it says they have the right to report me to a credit agency. THEY HAVE NEVER DONE ANY WORK AT MY HOUSE. Not once. I've reported them to the BBB but people should know if they call to have these guys come out, they may be billed for work that isn't being done for months. I'm not sure if it's gross incompetence or complete lack of business ethics but suspect it's both. Avoid Terminix at all costs.

My 80 year old Mother was talked into signing a contract for mice and charged a fee of $109 without any service. She did not understand what she was signing , so I contacted Terminix to cancel service and asked them to send me an email confirming this had been done. There has been no written response. They refuse to let me speak with a manager. This is to the point of elder abuse what they are doing. My poor mother cried her self to sleep because she didn't understand what she had done. She already has a contract with another company and was confused at the time. I even emailed them asking for proof and have yet to get a response.

Terminix. really disappointed for the bundles i bought and service i received by trained technicians, they are not trained to do what they promised they are trained to sell more products for same issues you hire them for ,real disappointed please do your research before hiring Terminix.

BUYER BEWARE!!!! LITERALLY the biggest scam ever! We saw one mouse and decided to be proactive. Called Terminix because we didn't think they we could really trust smaller companies. Signed a one year contract with an $250 initial visit cost. During the initial visit, they didn't have bait traps, so the tech put down one old school snapping trap with a few glue traps, none of which were placed where we saw the mouse. The tech pretended to spay the outside for other pests. I say pretended because the next day I saw a couple of spider webs with spiders in them and active wasp nests (both of which were on the pest list that they were supposed to treat for). I had 72 hours to cancel, so I called to cancel and the operator tried every trick in the book to get me to wait 48 hours for a "management response" knowing that it would've taken me out of the 72 hour window. I asked for a refund for the initial visit since they failed to complete the tasks properly. I was completely ignored, so ultimately I paid $250 for a $1 mouse trap and about $5 worth of glue traps. DO NOT HIRE THIS COMPANY!

A month of emails without a single response. No response to text messages. Half done work with no resolution in sight. HUGE mistake hiring this company.

Quick to charge exorbitant prices, but slow, or fail to respond to customer calls for service. Our yard was treated for mosquitos and we were assured they would come and retreat as needed. There as been no reduction in mosquitos, we are covered in bites, and they fail to show up for scheduled appointments. They give a variety of excuses, but no service. Basically I am paying monthly for nothing. We will be canceling.

Called to have appointment set up and as the day they are supposed to be here between times they are not. I call to find out what is going on and they are behind. I chose this company due to great reviews and high stars but obviously they are not what they are to be. I get no call stating that they are gonna be late or anything. Poor service for those who actually need your help and you start this way! BYE BYE now don’t need the help from this company.