TerminixReviews of terminix.com

Very expensive and not effective at all! After a one year contract to spot treat termites they are still here. No show appointments no notification. Waste of money!

3 times they came out to get rid of termites in one place in one room a guy comes with a little spray can. Termites keep eating the wood I called them this week for a week no call back no appointments nothing no complaint department all I am told is that they are very busy. What a waste of money and time. These people are not serious what a waste of of time

They won’t honor their warranty. They just ignore you. They don’t call back. You call multiple times and they tell you they will be calling you back to schedule and they don’t. All they care about is new customer. I will find a new provider

Iam very disappointed with this company.I paid over 600.plus dollars for these guys came to my house twice one to set traps and patch up holes and the second time to check the traps and I was told they would come back the next Thursday and they still haven't come back or called. I left three to four messages to the man that came out and set everything up he finally texted me back on today just to say I needed to talk to a guy named Allen. I asked him who Allen was? I did have an number for this man. So I called their office for a lady to take my complaint. She informed me that Allen will call me on Tuesday because today is a holiday.

The technician brought an a-frame ladder that was inadequate for getting into the attic for inspection. So, she could only glance above the attic opening. She didn't go into the garage attic, and only briefly glanced into the remaining family room access (it had a stair, so she could go into that part of the attic. Without adequate inspection, she quoted me $3,000 on the spot for my single-family, single-story home. When I pushed back, she said it should be more like $1,900 but the computer wouldn't let her change the price. She said she'd check with her manager and then send me a formal quote, which she did not do. Bottom line: The technician was unprepared, didn't do a thorough inspection, gave a sketchy quote, and didn't follow up as she promised.

I had an issue with a squirrel that had chewed its way into my house. I talked with their scheduling person and they assured me someone would be here this morning before noon. Later last night I received a text from the area manager telling me that they only had so many “free” estimate slots and to explain how urgent this issue was. I did. This morning I had no response and had not heard from a technician so I texted the manager again. I just received a text telling me that Terminix doesn’t deal with squirrel problems. This is after I have been waiting all morning for them to arrive. Never do business with Treminix.

Absolutely the worst experience I’ve ever had with a service company. Terminix has been a complete nightmare from start to finish. I’ve been paying my renewal fees expecting reliable service, and instead, I’ve gotten nothing but excuses, delays, and total lack of accountability. For over a month, I’ve been calling in trying to get a manager to escalate my issue—not a single call back. Every time I speak to someone, they promise a resolution or an appointment, and then nothing is ever scheduled. I have to keep chasing them down just to get basic follow-ups. Even worse, one of the service techs tried to upsell me on a $10,000 service—completely unnecessary and clearly a rip-off. It felt like they were preying on fear rather than actually trying to help. On top of that, I’ve been charged hundreds, possibly thousands, with no actual problem resolved. The pests are still here, and I’m still waiting for someone competent to actually show up and do the job I’ve already paid for. Terminix has become a money pit with no service, no integrity, and no accountability. Save yourself the frustration and go with a company that actually respects your time and your money.

We have been using TERMINIX for several years. The pest control part of the business is good. They communicate well too. Our issue has been that they called us to schedule an included inspection inside our house. Fine. They scheduled us in a 4 hour window of 8-noon on Tuesday. They did not show at all or contact me. When I texted them it took them til 12:30 to text back saying the inspector was running a “bit behind” and asked if I would like to reschedule. No. Very unprofessional. Very disappointing.