TerminixReviews of terminix.com

This company is horrible. They rip people off. They charged me for services after I canceled and said would refund and still haven't gotten it. I called to cancel my service and they said we can't cancel until all the traps are picked up. So I set up a time for them to come get them which they did but then they charged me for the next month. They never told me I had to call back after the traps were picked up to cancel services. Pretty horrible service and ripped me off and couldn't make it right for a measly $79

I want to acknowledge the service I receive from Eric Huzar, one of your Terminix technicians. Eric has provided services for over two years and he is exceptional. He remembers all the details of our house, always follows up on any issues, in short, he goes the full mile. He is a credit to Terminix and I want you to know how special he is to us. For example, he was performing a follow up insect spraying on June 13th, 2025. When I mentioned to him that my wife was complaining about noises in the attic and we couldn’t see any signs of entry, within minutes Eric pointed out the problem with one of our vents and provided advice on how to fix it. This was beyond the scope of his service call

We have a tech name Jeremiah who is very personal and friendly with us every time he comes to the house, he loves what he does and is very good at it. He is always on time and is a delight to talk to, we just love it when he is here. you have a wonderful employee we do hope that you will take care of him just he is taking care of his customers. We thank you so much .

Scheduled an appointment online for a termite inspection. No one showed up. According to them I’m not in the system at all…..yet I have an email confirming my appointment (I wish I can post a screenshot of it). The lady tried to help me (I’ll give her credit for that). She transferred me to scheduling and then I got transferred to a surgery then hung up on. That’s unfortunate cause they just lost a customer who has a house that needs long term termite protection.

Spent $3,000+ for mouse exclusion and ant service neither worked and Terminix refused to cancel contract I am reasonable person don’t hire this organization. They removed ant traps and left the holes they dug

Omg! You can’t reach your local office on the phone- you’re routed to some call center. They schedule you without confirming, it’s impossible to speak with anyone who will be speaking to your technician- and they just have zero customer service. Avoid at all costs. The Ventura, California office I assume is run by trolls. Worst company ever.

they have been nothing but a pain in my ass. we have bed bugs. the first guy they sent out was a joke. so they sent out a manager on may 9 he did a great job. he said he would be back in 2 weeks that was may 23 no one came no one called. so my son called them . they set up an appointment for may 31 time anywhere between 10;00 and 3;00. this is why i am so pissed off first they did not return when they said they would then they made an appointment and did not show up, well a very good friend of mine died his funeral was saturday may 31, at 1:00 guess where i was waiting on them. i did not get to attend. oh my gosh i am mad to the max. i just sat here and cried. we call at a little after 3:00 whoever takes their phone calls knew nothing and did not know how to get in touch with him. they had no phone number to call him. now i know better than that. they are not doing your job. i want someone out here now and not shawn. oh and also i think they should return 500.00 back to my card. this has caused me so much pain and grief. we ask for a manager to call us saturday and no one called. no wonder they have bad reviews.

The termite feed stations were installed incorrectly, probably more than two months ago. The landscaping company reinstalled the mulch and the mosquito guy was asked ( 4 times) to tell the installer to fix the problem, but nothing was done. The company billed accurately, but otherwise I don't recommend using them. They're a big company with typically unresponsive staff.