TerminixReviews of terminix.com

So far, my experience with Terminix has not been very good. When you call in the people are nice. When the so-called inspector comes out, he does not inspect everything, and I did as him to and he said the agent that comes for the next appointment will go into the attic and I believed him, that did not happen, the second guy that came sealed a couple spots outside and I had to ask him to complete the outside and I asked him why didn't he go into the attic, he said he did not bring enough equipment to do the attic and the other seals weren't needed. At this point I was just ready for him to leave. I had to call again to get someone to come out and I was told they would call and give me an appointment, no one called I called them several times and found out I was scheduled for an appointment, no one called to confirm it or see if I was available that day. Terminix seem to be okay taking money but not assisting a customer properly. They can't bother to make sure the customer is being taken care of, but they have no problem taking the money. I should have gone with a mom-and-pop company and maybe I would get better service. Terminix management sure doesn't care. 3/24/25, 3/26/25 and new appointment today 4/2/25 lets see what happens

What made my experience so great is because of Rick. This is the gentleman who comes to my house and works wonders. One of the wonders is his knowledge of what needs to be done. He also is thorough in all his work, is pleasant to work with, polite and encouraging. The world would be a better place is everyone acted with his enthusiasm and work ethic. I appreciate him and his work and trust what he says and does.

I have taken off work 3 times and they never showed up!!!!!!

Terminix would charge monthly but only come out once a quarter. They stopped communicating and would just schedule whenever they felt like it. This last time they decided to skip the first quarter but not tell me and still collect all the money. I guess they hoped I wouldn't notice. Terminix used to be a reputable company but this behavior makes it seem like one of those scams that used to be on late night TV.

I was mislead by inspector sold me on service which he stating repairs that they don't do and pricing was a o incorrect. Supervisor Curry came out later stating he would take care of a refund and talk to inspector about telling me they would fix something as part of service which is not in there scope of work. Curry never got ba cv k to me and DOESN'T RETURN PHONE CALLS. So HE LIED TOO......

Bed bugs. They made me wait 2 days covered in bed bug bites itching like crazy, then want to quote me $5000 for heat treatment…. I got a tank of propane, and a radiant space heater attachment. Super heated the rooms. 80 bucks. Bugs melted.

Beware when they do attic inspection, they fraudulently make up stuff like rat infestation, to upsell you their attic restoration and exclusion services. They quoted me $18,000, and created a sense of urgency. When I hired a second opinion pest service they said I had no issues in my attic other than normal standard activity with mice. And now when I cancelled their services after 25 years of being a customer they are not even willing to prorate my quarterly payment that was made early this month.

To Michael TRACY and his Terminix Staff: Michael TRACY, we wanted to take a moment again to recognize how happy we are with your work in and out of our residence. You are profesional, courteous, excellent comunicacion skills, clear explanations of the process and responsiveness to questions. We care about safety and proper handling of chemicals and you are very carefull with them. Thank you for all your hard work and for being a great listener. Ps. Also thank you to the Recepcionist Service that is always quick and friendly. The Schmidt Family.