telmdfirst.comReviews of telmdfirst.com

Really cares about their patients!

AI cannot take the place of doctors! Would use again only if I had no alternative.

You get the medication you need within about an hour. They will text you questions if they have concerns about the medication they're prescribing you. If you don't respond then a rep will call you. You never speak to an actual doctor. They're customer service is what dropped them to 3 stars. When I originally signed up, I was told that I had to stay at least 2 months before canceling. I did. 2 days before my 3rd billing cycle I called to cancel. I was told that it was a minimum of 3 months before canceling. I debated this and the rep quickly canceled my membership. I felt like she knew they were giving people false info and chose not to challenge it. Another reason for the 3 stars is that there's no way for an existing patient to log into the website. You must call customer service and they will text you a link to login but the link is temporary. Anytime you need to login you must call customer service to get a one time link texted to you. That is ridiculous in my opinion. Other than the CS everything else was fast and hassle free. I got the medications that I requested and they gave me 90 day supplies which I appreciated.

I submitted payment and explained my issue with a flare of psoriatic arthritis. I explained that I needed a pulse of steroids for a few days to get it back under control. That was roughly 6 PM. I did not hear from them until 6:55 PM and that was a text asking me when I took steroids last, which was May and it is now October. Fast forward to 8:53 PM. I had heard nothing from them so I called their 888 line. The representative answered and said that there wasn’t a doctor immediately available in our state. They were looking for one. Are you kidding me? 10:04 PM I get a text from a different number asking for pictures of my swollen inflamed joints, and did I still want steroids? Again, are you kidding me? I was in a lot of pain, and all the urgent cares in the area here are closed by 6pm. Did I want steroids? No, by now, over 3 hours later, I wanted a refund. I may as well go to urgent care first thing tomorrow morning on a Sunday and get some decent treatment compared to these jokers who hide behind texts, and don’t have a decency to call. Customer service line is every bit as bad. I wouldn’t do business with these people again. Ever.

I appreciate your quick response I was a bit skeptical at first, I no longer want to cancel my membership thanks 😊

I have used this service for many months now and am completely satisfied with the customer service and services provided. The response time is excellent and very professional and understanding. Thank you. J Dana

As a registered nurse without health insurance, I am incredibly grateful to have access to TeleMDFirst.com. Being able to pay an affordable fee and have my health concerns genuinely addressed means so much, especially during allergy season. The doctors truly listen, address my concerns, and provide prompt care when I need it. The focus feels like it is genuinely on helping the patient and providing accessible, affordable healthcare. For those of us without health insurance, a service like this can make such a difference. Thank you, TeleMDFirst.com, for providing compassionate and convenient care. I am truly grateful, and I can finally get through allergy season with some relief

Great usa doctors for common medical problems always easy to work with this is my 2nd year I think it's best telehealth out there