TechSmith CorporationReviews of techsmith.com

Techsmith deleted all our videos....We are a small educational organization that made some interactive videos with Camtasia. Because they used interactive features, we hosted them on techsmith's website. During the pandemic they sent us a message saying that all videos that hadn't been accessed in a year would be deleted. We thought we were fine because there are teachers who use our videos every semester. Then they deleted the videos anyway. When I contacted customer support, they told us there was nothing they could do. Bottom line: don't trust TechSmith to host your videos.

Poor poor poor customer service. Their software keys do not work correctly. Sometimes they send them to multiple emails so all your keys are not on the same account. Customer service is only M-F for very LIMITED hours. So if you are working outside that window.... you will have to WAIT till they decide to respond...which is a while.

I’m a heavy IT user and quite frankly I would miss SnagIT and Camtasia if I couldn’t have them. They are useful and necessary for me.

Downloaded Techsmith Camtasia as Techsmith advise that they offer a free trial. Nowhere within this free trial download offer do they make it clear that you won't be able to publish anything without a massive watermark unless you pay for the product. Very misleading and underhand sales tactics in my opinion, and it's not a free trial at all if you can't actually produce your content. I wouldn't buy Camtasia for this reason alone. If you can't trust the company before you buy from them, what chance do you have if you do. They have also now flagged my review suggesting it may be inaccurate and asking for my telephone number and reference, I don't have a reference for their free download and I've certainly no intention of providing them with my telephone number. Just look at their free download of Camtasia and see whether they advise you won't be able to publish without a huge watermark. The facts speak for themselves on this one.

(Review for SnagIt and Camtasia) These 2 applications by this company are among the best in their genre. Snagit contains all that you need to create professional-looking screenshots with many tools for annotation, cropping, and editing that can help a lot. I use it both for quick screenshot cropping to send with instant messages AND professional screenshots to send to my staff on how to do things with the computers. Camtasia is also the best screen capture I've ever used, can create quick and professional-looking training videos, with also many tools for annotating and adding effects on videos, sounds, and mixing. The new features they keep adding are generally very good, including some smart and AI-based options that add real value. However, I’ve deducted two stars because they’ve moved to an annual subscription model and keep raising prices, which makes it much harder to justify than before.

Thanks to Chin Hai R for helping me! Patient, understood my question and provided a quick resolution.

The best exchanger I advise everyone quickly and safely

Good service, the operation went quickly and without errors, those support will always help, I like this service because it has a lot of pluses by type: Speed, Quality.