TechlessReviews of techless.com

Response from TechlessApr 17, 2025

Thanks so much for the kind words and thoughtful feedback! We're thrilled to hear Wisephone is helping your family stay connected without the internet in their pockets—that’s exactly what we’re here for . And you’re absolutely right: setup and troubleshooting shouldn't feel like a treasure hunt (even if we do love a good adventure 😅). We've recently refreshed our product info inserts and are excited to be working on making our help resources clearer, easier to access, and more friendly for parents. Your feedback truly guides our efforts, so a big thank you for sharing your thoughts! If there’s anything we can clarify in the meantime, our team is always happy to help at [email protected]. You're not in it alone!

Response from TechlessApr 17, 2025

Thank you for taking the time to share this, Nicholas. We really appreciate your honesty—and we’re genuinely sorry for the frustration you've experienced so far, especially around the Wisebots communication and the Spotify loophole. That’s not the experience we want for any of our customers. Regarding the ability to access TikTok content through Spotify, this is definitely not something we intend Wisephone II to allow. We’ve followed up directly to learn more so we can escalate it to our development team and close the loophole as quickly as possible. Your vigilance helps make the product better and safer for others, and we’re truly grateful for that. We also hear your concerns around the subscription model. We try to be as transparent as possible on our website and throughout the checkout experience, but we’re always open to feedback on how we can improve. Our intention is never to be misleading—just to offer a sustainable, intentional experience that’s worth the investment. As for the support you received through our Wisebot chat—we’re sorry it fell short. The bot is always learning (just like we are!), and we’ll use your experience to continue improving its responses. In the meantime, you’re always welcome to reach out to our world-class human support team at [email protected]—we’re here and happy to help. Thank you again for giving us a shot and for caring enough to speak up. We don’t take that lightly.

Response from TechlessApr 16, 2025

Another great message that encourages us to keep on going—thank you! We're so glad Wisephone II has brought more simplicity and peace into your life. That “never going back” feeling? We totally get it. 😊 Grateful you found us, and it’s a joy to be part of this life-giving shift with you!

Response from TechlessApr 16, 2025

Ahh, this made our day! Thank you for sharing your heart—and welcome to the Wisephone fam! We couldn’t agree more: sometimes a “boring” homescreen is exactly the kind of freedom we need. 😊 It’s so powerful to hear how you made this shift for your kids and your presence with them—what an amazing reason. And yes, totally fair on the learning curve when coming from years of iPhone! We’re cheering you on as you get used to the new feel, and we're honored to support your journey toward more intentional, present living. So grateful to have you with us! 💛

Response from TechlessApr 16, 2025

We’re over here doing a happy dance! 🥳 Thank you for the kind words—and for reminding us why we do what we do. It means the world that Wisephone II is helping you reclaim time for what matters most, like relationships and prayer. We're so glad it’s the healthy middle ground you were looking for: Google Maps, a custom Spotify experience, and none of the email or browser distractions. We’re truly honored to be part of your story—super ultra mega grateful! 🙌

Response from TechlessApr 16, 2025

Thank you so much! We're thrilled to hear that our team was able to respond quickly and support you well. It's our joy to serve you—please don’t hesitate to reach out anytime!

Response from TechlessMar 21, 2025

That’s amazing, Tim! 🎉 Going from a flip phone to Wisephone II is such a great step toward staying connected without all the unnecessary distractions. We’re so glad you’re enjoying the upgrade and the intentionality it brings!

Response from TechlessMar 20, 2025

We’re sorry for any frustration you experienced, Ken. It looks like our team only received one text message from you this evening and no other correspondence. Please reach out, and we'll be happy to assist you. Number transfers can sometimes take a little longer, but we’ve already made improvements to streamline this process for future customers—ensuring ports are registered as standard transfers to avoid delays. We appreciate your patience and are always here to help! 💛