Brenda G.
I had an excellent experience with…
I had an excellent experience with Teamson! Faulty pump was replaced quickly. Immediate response to my problem!

Our mission at Teamson is to become the leading provider of toys, lifestyle furniture and accessories by offering exceptional value and stylish products. We continuously strive to surpass your expectations by creating quality pieces that are both innovative and attractive. Our ultimate mission is to be by your side for years to come.
Teamson (teamson.com) has 376 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Brenda G.
I had an excellent experience with Teamson! Faulty pump was replaced quickly. Immediate response to my problem!
Adrianna
It can be difficult to find good customer service on purchased products overall at many companies however, this was not the case with Teamson. I had a piece that was damaged to a child’s kitchen and Teamson looked into if they had the part in stock and shipped it right away. I was so impressed with the customer service. Will be purchasing their products again!
ID
Thank you for such a prompt response to my issue. I have nothing, but great things to say about company’s friendly and professional customer service.
Jill J.
Teamson misrepresent their products It takes 2-3 hours to assemble. Not 15 minutes Sending 100s of pieces and charging multiple 100s of dollars is disgusting I emailed for help and got an obnoxious and unhelpful response
Response from TeamsonMay 4, 2023
We're very sorry to hear you had a poor experience with your recent purchase. All of our play kitchens require full assembly and we do provide assembly instructions for our products on each respective product page so our customers can take a look to see if the product is right for them. Additionally, we do apologize if we were not able to assist you with when you reached out as we do not offer assembly services at this time. I do see our agent has offered a full refund for your purchase if you'd rather return the product and purchase something else. Based on the order number associated with this review, you're well within our return period and we'd be happy to help setup a return and pick up if you'd like. Just let us know in the ticket you have opened with us, and we'll follow up to assist.
Bruce P.
Fountain arrived with a key piece badly cracked. I emailed customer service and they responded very quickly and expressed a replacement part asap.
Customer
Got my fountain in record time. And it's just what I ordered. Good job Teamson!
Vivyan N.
Awesome and speedy customer service. I received a box with mismatched shades of white for the Creativo writing desk. They sent me a return label and the replacement desk within the week. I would shop here again.
Laurie R.
it was great I just need to send it back. it does not match anything. trying to make five stars it won't pop up