Courtney G.
TBS Charlotte collected my money from…
TBS Charlotte collected my money from Triumph pay has it in their account over 7 months now and refuse to hand it over, I have sent numerous e mails to my rep who just ignores my messages, it is near impossible to get them on the phone, I am now making a complaint to the better business bureau. Financial services was messed up but when a customer is dissatisfied they would reach out and make it right, TBS could care less
Response from TBS Factoring ServiceOct 11, 2023
Hi Courtney. We understand how frustrating it can be when you cannot get through to someone, and we apologize for any inconvenience caused. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. For TBS Charlotte client, our team is available by phone at 866-899-7080 or by email at [email protected].



