TBS Factoring ServiceReviews of tbsfactoring.com

Treat your temps better, and not lie just so you can hire in while they work. Chicago.

I have had the worst experience with a company that’s supposed to treat you like a customer, they treat you like crap and steal monies from you, even after you prove it to them they owe you. IRS needs to go over their books.

Stay away from this company. They do not respect the rights of the clients. They do not answer la your calls or questions. I have been trying to get away from them since a long time from now. Long short story they keep saying that someone from the underwriting department will get in touch with me to give the release latter that I requested by a certified latter that I sent and they received and I am still waiting.

TBS is the worst. They are in cahoots with Elite brokers when it comes to chargebacks and will hold you hostage with improper UCC fees. Get an attorney is the theme I am being told by others.

The worst factory company I have ever seen. They do not respect the rights of the client that makes them earn money. They charge what they think they don't answer calls or questions. they are the worst of the worst.

Terrible Company. Terrible costumer service.They keep your money.

They say that as long as the broker is on the list of approved brokers they work with then all you have to do is submit the ratecon, BOL, schedule and choose if you want ACH or wire and your money will be deposited to you same day or next day and they will hold the burden of billing the broker (invoicing, sending required documents info, waiting on payment, ect) hence the reason they charge you a higher 4.5% of the load paid because they are fronting you money and assuming risk. Well what they don't say is that for any reason they can decide to not front you the funds and instead first wait for the broker to secure payment to them. Then once they can rid themselves any risk of non payment they will pay you, and still charge you the 4.5% of the load lol. Which in essence defeats the whole purpose of a factoring company. If you have a charge back balance with tbs then getting paid for loads is always going to be messy. Charge back balances is when you find yourself owing tbs $ either because you were paid more than you were supposed to get paid. OR because they paid you but are having trouble getting paid from the broker. The latter is the most frustrating cause it can be a load from a year ago that they paid you but because they are having trouble getting paid themselves they will decide to charge it back to you and collecting on your next load. Most of the time they won't have a reason why they can't collect and you won't know they were having trouble collecting. You will pay for that load that you did even if you provided the right paper work. Tough to get payment plans, countless hrs to get help or a response. Ive asked for a payment summary and after reviewing it there was about 5 months of missing payments on that summary. Took weeks before I got a new payment summary. Once you get a response they will be rude and make it seem like ANY issue is because you got paid double in a separate situation. They will also speak Spanish when you speak English.

TBS is inconsistent, unreliable and do not follow their policies set forth for the customer. Most of our factoring request are not paid in a timely manner. They are not a company that you can trust. Seek other factoring companies if you have a need for this service.