DAWN M B.
No one wants to see triple of the same…
No one wants to see triple of the same commercial. It’s not going to help with sales when a person is pissed off they had to sit and watch the same 3 commercials repeatedly! Do better you suck

TBS Factoring Service makes trucking easier with technology and services to help drivers get established, stay compliant, find loads and get paid faster.
TBS Factoring Service (tbsfactoring.com) has 748 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · OKLAHOMA CITY, Oklahoma
Excellent

Investments & Wealth · Tahlequah, Oklahoma
Excellent

Investments & Wealth · Oklahoma City, Oklahoma
Great
Investments & Wealth · Tulsa, Oklahoma
New
Showing 86 reviews with 1 star · Clear filters
DAWN M B.
No one wants to see triple of the same commercial. It’s not going to help with sales when a person is pissed off they had to sit and watch the same 3 commercials repeatedly! Do better you suck
Jonathan L.
This company is not good to work with they make to much mistakes customer service are rud and they dont do what they said I dont recomend this factoring to work with
Response from TBS Factoring ServiceOct 18, 2024
Thank you for your feedback, and we’re sorry to hear about your experience. Providing excellent service is a priority for us, and we're disappointed to hear about your concerns. We truly value your business and take your feedback seriously. We are committed to addressing any issues to improve our service. Please reach out to our Client Services team directly so we can better understand your experience and work toward a resolution.
Courtney G.
TBS took over my account from financial services, Jenifer was my rep for a short while, she was an improvement from the rest, ever since they migrated to this crap about contacting a general email and refused to take calls it has bern a living nightmare, I am simply asking them for the person and address to send my notice to terminate and they refuse to answer, now their upload docs portal is causing my to be piled up with bols and I cannot get help navigating this crap. I am now in touch with my lawyer to help end this nightmare to see if I can save my buiness
Yennis R.
Alejateeee de esta empresa La atencion es malisima, Estafadores, mal servicio, nunca responden el tlf ni los emails. Y una vez que firmas un contrato con ellos NUNCA mas puedes salir. Te tienen como rehen. Hacen un pago doble con el descuento de 2.5% y luego cuando te hacen chargeback te quitan el total del rate, o sea te roban el 2.5 % a la cara. NO LOS RECOMIENDO y no merecen ni una estrella de calificacion.
Brady C.
My wife worked at this company for around 6 years in the sales department. She was always top in sales or a close second or third, month after month. During Covid she was diagnosed with Lupus, Chrones and RA, all ontop of the severe uncontrolled asthma she's had since childhood. This company all but cut commissions out so everyone in sales took a drastic pay cut and a couple of months ago they put in a bunch of rules for expected phone time, applications sent and so on. With everything going on she had a hard time breathing alot of the time and was missing the phone time for the week by some, she is on FMLA, the Dr sent paperwork explaining everything and they knew what was going on and agreed to the fmla papers and worked with her on her phone time, then just stopped and fired her. First they tried to con her into quitting, with the promise of a letter of recommendation and paying her unused PTO, which they had to pay anyway but still didnt pay her all of it. Now they are protesting her unemployment, like she did something wrong on purpose to get fired. Look at the review on June 14th on here, that will tell you what kind of employee she was to this company, then read all the one star reviews, if they will do a dedicated, long term employee like this, what do you think they will do to truck drivers across the United States. Thanks for reading
Tony M.
This company have a terrible costumer service pass hours on the phone try to get answers no body take the phone send email don't answer back they get pay for from as and still they don't do they job we are getting chargeback for load not paying for almost 1 year they don't imfor.you and know we have todo they job . So people stay away from this company plus I know and other company who try to cancel with them and he still have his company hostage don't matter what he do
Response from TBS Factoring ServiceJul 8, 2024
Hi Tony. Unfortunately, we have been unable to identify you as a TBS client with the information that you provided. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, please call 866-899-7080 or email [email protected].
Beatriz G.
Tbs doesn’t care about their clients anymore we had spend 4 days on an advance for diesel and a week on payment because they are waiting on broker verification and this is in a daily basis I can’t work more than a trip a week or not work because tbs takes for ever to provide payment Works company to relay on Stay away of tbs factory
Response from TBS Factoring ServiceMay 16, 2024
Hi Beatriz. We understand how frustrating it can be to have your cash flow disrupted, and we apologize for any inconvenience caused. Please know that all factored loads must go through our verification processes prior to funding. This is a necessary step to ensure proper funding and to protect both our clients and TBS. We are continually working to streamline our processes to minimize delays and better serve our clients. If you have any specific concerns or need further assistance, please do not hesitate to reach out to our Client Services team by phone at 800-207-7661 or via chat through our TBS: GetPaid® app.
ELLIOTTS EXPRESS TRUCKING L.
If you're reading this review, I do notrecommend signing up with this company! BAD BAD BAD.. they take thier time with everything! You have to email in order to get a call back (good luck on that). I've been with this company since 2015. Never had any real issues with brokers that I use, so you would think there's no problems [hense) believe these people's reviews. BTW they won't release me either!
Response from TBS Factoring ServiceMay 16, 2024
We are sorry your experience with TBS did not match your expectations. We have investigated your concerns further to help find a solution to the issue and a TBS representative will be in touch. Should you have any additional questions or concerns, please call 866-899-7080 or email at [email protected].