Taylor SwiftReviews of taylorswift.com

Save your money!! This is purely a money making scheme

All of her songs sound the same I don't like her or her music she is a terrible artist.

I ordered a package from Taylor Swift site and unfortunately the package seemed to be lost during shipping. When I reached out for customer service I was shocked by their response, because I was 4 days late past their 30 days policy notification window, they refused to offer me any service or assistance whatsoever. They wouldn’t even try to track the package or contact the shipping company on my behalf or offer any other solutions. I understand policies exist for a reason, but im still expecting a little flexibility, and an effort to help a loyal fan would have gone a long way. Instead im left feeling dismissed and frustrated. A company that represents an artist like Taylor Swift that is known to care very much about her fans, should treat their people better. I hope they consider their rigid approach to customer service. Im incredibly disappointed and unfortunately won't purchase from them again out of fear to be treated like this again.

This is a scam site, ordered and paid for the cardigan which with delivery cost €100. They sent out a cheap hoodie in the wrong size! No return label, no label on hoodie. Do not reply to emails and no customer contact number. Scam site - avoid at all costs! Throw your money down the drain instead!!! Disgraceful!!!!

Never ordered off the site before. so ordered a few records....first order never came said was handed to courier but tracking never updated so was resent out ....and guess what same thing happened again they gave a refund...but was not the full refund. I know with companies can get the odd bad delivery but twice in a row not a good sign.

Ticketmaster and Liverpool FC manage to ruin dreams with usual QR mess up. Valid tickets costing £800. Missed half the concert.just a shambles

Horrible customer service

Ordered a vinyl, got a cracked cd instead. Zero solutions, they basically stole my money. For the absurd amount of money that she has, I’m disappointed she can scam her fans like that and not put more effort in better merch. She has the means to do better.