Taylor SwiftReviews of taylorswift.com

I bought the Taylor Swift Eras charger because my wife wanted it for one of her Xmas gifts. When she opened it on Xmas and tried to use it the charger didn’t work. I requested a charger that works since the one I was sent doesn’t or a refund of the purchase plus shipping costs. I was given the run around after emailing with customer service several times until I was eventually told that all sales of this item were final. I never agreed to purchase a defective charger. If I had known it was defective there wouldn’t have been a purchase. The company should make this right. Very disappointed in the customer service I received. Buyer beware!!

I am tailor work shirts pants ladies I can work them and measure them sew them also cut them and take measurements from customer speak english not very good to talk a little bit

They send my order to the wrong address, told me to sort it out myself with the shipping company and refused to replace the item or give the money back. Their customer service team is non existant - I spoke to 3 different people, no one willing to help. It could have been resolved so easily if they only wanted to actually work. They should all be fired and replaced with people who actually want to work. Especially Josh and Jessica really dont want to work!! Beyond a joke!!!! I will have them reported for GDPR breach (they have shared someone else's personal details with me and mine with the other person) and get my money booked back by my bank. STAY AWAY -no matter how much of a Swiftie you are!

Ordered a bejeweled ring, I am in Europe and they have sent from the UK so had to pay customs. The ring is an extremely bad and cheap quality trash from Bangladesh, it was like 30 EUR but in reality worth around 3 EUR. Even the box quality is cheap trash, I wish I would have checked the reviews first, but I trusted her merch store but this is kind of the worst I have ever seen. The only way to send it back is to send it back to the UK, they want registered post which is a fortune, so basically I won't get my money back. Terrible scam, avoid at all costs.

I haven't bought anything from here but my sister has. She bought the midnights Cardigan for 100 euros. The cardigan was bad quality and my 10 euro fake cardigan were better quality. And i had my sweater in my cart and i was about to pay when it just said: Item out of stock which made me really angry. Pls make the webside better

First i tried to order signed CDs,wouldn't let me then today tried to buy some Christmas baubles same again “says problem with payment Method”..tried Changing address didn’t work tried changing payment method still didn’t work… Contacted the help, which wasn’t much help just kept Stating the obvious..then the items sold out…so Don’t bother with the customer care cause they’re completely useless..

Ik heb een cardigan besteld en heb een trui ontvangen. €88 lichter en een simpele trui verder. 10 mails gestuurd naar de klantenservice maar geen reactie. Verder geen contact gegevens kunnen vinden.

Ordered a cardigan, arrived a few days later and was completely the wrong size- not even close! Advised they don’t do exchanges but I’ve returned for a refund. Love Taylor’s approach and values but reading the reviews here, I’m not alone in my frustration. Obviously this is a terrible operation for fans to have to deal with.