Taylor SwiftReviews of taylorswift.com

I haven't bought anything from here but my sister has. She bought the midnights Cardigan for 100 euros. The cardigan was bad quality and my 10 euro fake cardigan were better quality. And i had my sweater in my cart and i was about to pay when it just said: Item out of stock which made me really angry. Pls make the webside better

Buyer caution. Not only terrible customer service, it is non-existent. Just auto-reply emails that warn you not to send follow-up replies or risk losing your place in line. That line is either millions of unsatisfied customers long or somewhere in the trash bin. The only phone number I found is a permanent busy signal. I hope Miss Swift buys herself or her boyfriend a nice gift for Christmas with my $200, because my daughters won't be getting this gift with that money in time. UPDATE: 1/9/2024 The hoodies showed up today. They are pretty nice quality from what I can see. I was a little concerned after reading other reviews. We got an email Christmas Eve telling us the cost was being refunded and that they would still send the order, which they made good on. Thank you to UMG for making things right. In the future, make sure you have the capacity to handle a larger volume of orders and work on a better, more robust customer service experience. I'm updating to 3 stars for the effort to make it right.

Although it took a long time to receive the items after I was told they were "lost" in shipment, the customer service reps were wonderful and were able to get my items to me. The hoodie, pullover, and scarf were exactly what my daughter wanted and she loves them. Again, the customer service workers are very attentive and will do whatever is necessary to make things right.