TaxCloudTaxCloud simplifies sales tax compliance for businesses of all sizes. With over 15 years of experience and trusted by 2,000+ customers, TaxCloud ensures you can calculate, collect, and file your sales taxes accurately across all 13,000+ US jurisdictions. Start a free 30-day trial with full access.
TaxCloud (taxcloud.com) has 196 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Accounting & Tax · Leander, Texas
Excellent
Accounting & Tax · Houston, Texas
Excellent
Accounting & Tax · Houston, Texas
Excellent
Accounting & Tax · Fort Worth, Texas
Excellent
196 approved reviews, newest moderated first
Andrea H.
Getting compliant with sales tax in multiple states is a HUGE undertaking, and this was my third attempt at it. Finally with TaxCloud I was able to get everything going, due to the great customer support.
iLocalEverywhere S.
I feel there's a bait-and-switch going on. I had a meeting with one of the representatives, and I was looking for more information on whether there was a free plan for home-state filing and nexus monitoring for other states, and he immediately said no; the information on the website is wrong. Then I inquired about the starter package; he immediately told me that wouldn't work for me. He was in a rush to get me off the meeting without any recommendations and promised to email me a TaxCloud video presentation that I never received. Maybe I'll try another meeting with someone else.
The Leather G.
The onboarding is handled very well. The cost for the service makes it affordable for smaller businesses that have to maintain nexus for several states
kevin
Constant Technical Issues. Since contracting in Jan 2026, have had 1) I had to write a complicated interface from QB Desktop.. no one told me about. 2) Constant Upload issues, tech support is slow to respond. 3) Initiated a return that resulted in a state withdrawing funds from my bank...a state we dont do business in. And they act like it is just business as usual... costing me days in extra work
Response from TaxCloudApr 5, 2026
Hi Kevin, we sincerely apologize for any technical hurdles and the serious inconvenience regarding your state filings. We take security very seriously and are committed to resolving this immediately. We would like to connect with you to rectify these issues, to learn more and ensure your account is handled correctly moving forward. We do not want to create any extra work ever. Can you please email us at [email protected] so we can resolve this for you.
Paul G.
The worst company. Took the money without asking. Will never work with them. Very unprofessional.
Renee Hill W.
I needed to find a way to get sales tax compliant in several states, but wanted it to be easy and not add to my load as a small business owner. I chose Tax Cloud and so far it's been a great experience. The onboarding was simple. I appreciated having live help during the integration process. I think the cost is very reasonable, but more than that, I love the peace of mind in knowing that all of these crazy sales tax thresholds are being managed and sales tax is being filed and I don't have to have to give it a second thought.
Ales
Terrible support. Replies come once a week, there is no chat, and in the end I cannot even get a clear answer about pricing within two weeks.
Avery J.
The company is in the US and you can easily access their customer service. Onboarding is easy. It's so nice to not have to worry about sales tax. Very professional!