TaxBitTaxBit’s cryptocurrency tax software was developed by industry leading blockchain CPA’s and cryptocurrency tax attorneys. TaxBit allows you to easily connect over one hundred cryptocurrency exchanges to your TaxBit account, run your transactions through the U.S. tax code, manage your portfolio with the most advanced crypto portfolio tracking analytics, produce a full audit trail showing exactly how gains/losses are calculated, claim the capital loss deduction, and produce your IRS 8949 cryptocurrency tax forms.
TaxBit (taxbit.com) has 348 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing348 approved reviews, newest moderated first
Gary R H.
Had issue with website trying to upgrade service. Customer support young lady, Ms. Erin, was wonderfully patient and knowledgeable. Excellent service.
Response from TaxBitOct 12, 2021
Hi Gary, Thank you for taking the time to share your review! We are glad to hear Erin took excellent care of you, and helped resolve your issues! We look forward to your continued service. :) -Alysha
Matthew
I have been a chat support professional for 9 years at one of the biggest companies in the world. Dakota is a valuable asset to your team! For the first time in a long time I felt as though someone actually wanted to help me. He toed the line between professionalism and being personable exquisitely. Good on tax bit for helping their customers navigate a difficult space. I do hope you update your pricing to be a bit more competitive. However, if that means compromising on this level of support don’t do it. I hope Dakota gets a raise. 10/10
Response from TaxBitOct 12, 2021
Hey Matthew, Thank you for taking the time to share your review! We are so glad to hear Dakota took excellent care of you! The agents we have are truly amazing! We are here to help with anything you need in the future. :) -Alysha
Ofear H.
*** WARNING *** Horrible technical support. They only let you email. I had XRP sold off in 2020 due to the SEC Lawsuit and Coinbase delisting. All my Losses were not calculated. I followed their instructions how to manuall import those transactions and my 2020 Form 8949 was showing gains instead of losses. No Way to reach out to a live person.
Wayne
Great customer service. There are people on stand by who can help with any issues. I had W very good experience resolving some syncing issues. Thanks Taxbit
Response from TaxBitOct 11, 2021
Hey Wayne, Thank you for taking the time to share your review! We are so glad to hear you've had a wonderful experience with TaxBit, and our Support has taken good care of you! Be sure to let us know if you ever need anything. :) -Alysha
Oscar
Great service!
Response from TaxBitOct 7, 2021
Hey Oscar, Thank you for taking the time to share your review! We greatly appreciate the 5 stars! -Alysha
Brian
Tax optimizer still shows I have coins I no longer have and the My Coins section shows incorrect amounts even after syncing with exchanges. Not sure I am comfortable using this for taxes if it is not correct.
Response from TaxBitOct 7, 2021
Brian, Thank you for taking the time to share your review and I'm sorry your experience has been sub-par so far. I would like to personally help you get this resolved. I have gone ahead and sent you a follow up email to help you with these issues. -Alysha
Irving
Friendly support and timely responses from the chat support gives me confidence in taxbit.
Response from TaxBitOct 6, 2021
Hey Irving, Thanks for taking the time to share your review! We greatly appreciate the 5 stars! We are so happy to hear our Support has provided excellent service and you'll continue to use TaxBit for your future taxes. :) -Alysha
Brian C.
Support is great: prompt, responsive, and helpful. Had some questions, heard back quickly, problem was solved.
Response from TaxBitOct 6, 2021
Hey Brian, Thanks for taking the time to share your review! We are very happy to hear our Support team has provided great service and they were able to get your problems solved! We appreciate your service. :) -Alysha
