tastytradeReviews of tastytrade.com

Acabo de abrir cuenta y he metido y sacado dinero solo para probar antes de operar y todo perfecto Algo cara la comisión de retirada de $25 pero por lo demás todo ok

Have had an account with TW for almost 2 years, trade between 1-5 times per weeks (options) and am happy with the platform. Each update improves, sometimes buggy, but overall I like the service (product), customer service, and their sister services (which are free and provide lots of value). Thanks Tasty! I think if they continue to improve scanning and charting, I would fully switch away from think or swim (TD ameritrade).

Very unhappy with Tastyworks. Their claim is to have accounts opened within 3-5 working days. I have so far been waiting for 15 working days (so 3-5 times as long as claimed) and have only received one reply to my query, being that they are experiencing high volumes of new orders and they will get to me in turn. Still no idea when it will be opened or if they need further information from me.

Platform is completely down. These guys don't work on the weekend and have managed to botch a software upgrade with 2 days of downtime. Trade with Tastyworks if you want to wake up on Monday and be completely locked out your brokerage. No data, no support, no phone trading, no position management, you're just screwed. $0 commissions, you get what you pay for. Complete cowboys who have no business running a highly available platform. I will be transferring to TD after today.

I deleted my two factor verification app and wanted to sort things out. Despite the mistake being entiely my fault the support was extremely nice. It was sorted out in about 10 minutes, no waiting time. Very happy with this experience!!

I began day trading with this platform due to the cheap commission prices. Their system routinely gave me higher option prices than my friend that was on another platform even though we were trading side by side and put orders in at the same time. Even putting in limit orders, the price would change between pushing send/review and the order filling. Apparently, pushing send/review doesn't lock in your limit price. I entered a limit of 1.12 and the buy order filled at 1.50. My friend got it at 1.10. Needless to say, that was a costly error on their part. I have used ThinkorSwim in the past and have not had this same issue. I wish that I could say that this was an isolated event but it has happened several times. I have decided to switch to another platform because the savings on commissions do not make up for the sloppy way their system handles orders. Their customer service tends to just say that its's the customer's fault.

I've been with Tastyworks for about a year now as I've had serious technical issues with Interactive brokers before that. I went to them because they seem to be the only broker that offers free stock trading to Europeans as well and the option commissions are the lowest in the market. Their platform works alright to excecute orders with. A bit too many clicks in my opinion to adjust an order and basic order types, but it does the trick and the fills have always been good. That said, this is not a platform to use for charting, you really need something else for that or you will be extremely limited. Their customer service is generally fine and friendly, just a few times when I emailed them about a technical issues that I was supposed to get compensated for, I just got ignored 3 times in a row. Also with transferring money to my bank account in Europe I never had any problems at all. Recently they have been having some technical issues sporadically though. The order would not fill for example when it should be and then all the sudden sometimes many minutes later or 15 seconds later for example the order gets filled all the sudden retroactively. Meaning that if the order went against you, you have no chance to get out, and if you're unlucky and walked away from your pc because the order didn't seem to be working anymore, you could login next time and have a nasty surprise. I scalp trade so every second counts and this week one order got filled 15 seconds after it should've and at that point I was down $100. I told them and they checked it with their routing partner but say there is no issue. So now I will have to record my screen every day the whole day so I can prove these things or they will just not acknowledge it. A more persistent technical issue I've been having over a year is that occasionally when I submit an order, I get the error message "cannot submit order", with no clear reason given. I emailed about it back and forth for dozens of times, but they are not able to find the culprit no matter what, even though this error code that's given is generated by their own system, meaning that at least the system identifies it as something. We've troubleshooted every possible thing we could think of but nothing works so sometimes when I'm unlucky and I get this error when I need to get out of a trade quickly, I need to cancel it and submit another one which takes precious time. All in all they are okay as a broker and cheap, but if I were an American, I would've probably chosen another broker that has faster execution.

I just got off the phone with customer support and it was by far the rudest Ive ever been spoken to over the phone, Im phoning from Australia and really hoping that the patronising and rudeness is not an American thing and hoping I just got the wrong person. Wont be recommending Tasty works as a result of this and will actually be actively telling ppl not to join