Ijeoma O.
Andy is amazing
Andy is amazing. Thank you
Response from tastytradeOct 20, 2026
Thank you very much for the review! Andy is one of our best representatives and we love to hear that you had a great experience!

We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.
tastytrade (tastytrade.com) has 599 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Saint Charles, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent
Showing 448 reviews with 5 stars · Clear filters
Ijeoma O.
Andy is amazing. Thank you
Response from tastytradeOct 20, 2026
Thank you very much for the review! Andy is one of our best representatives and we love to hear that you had a great experience!
Barry H.
There are a number of things that put TastyTrade at the top of the list of brokerage companies, especially if you are on options trader. This brokerage supports all manner of option trades (vertical spreads, calendar spreads, butterflies, straddles, etc) in a very effective trading interface. It will take a while to figure out all the buttons on the interface, but don't worry, lots of tutorials are available. The customer service is fast and efficient.
Response from tastytradeOct 20, 2026
Thank you so much for the review! We truly look to give our customers the best, most efficient trading tools to trade all types of strategies. So glad to hear your experience with our customer service was great as well!
Tamas D.
Goated Support! Just know if you get espcially Jason C hes goated bro! definitely the best/funniest support i’ve talked to!!!
Response from tastytradeSep 29, 2026
Thank you very much for the review! We truly pride ourselves on our customer service. I'm so glad the personality of the representative was able to shine through as well!
Joseph G.
ease to get live agent, quick to resolve my issue
Response from tastytradeAug 21, 2026
Thank you very much for leaving a review! If you have any questions in the future, always feel free to reach out!
Dave
Andy was knowledgeable and professional - he listened to what I wanted to learn and did a great job! Both in the web-based desktop version as well as the mobile app version!! I needed to know how to specifically make several types of trades and he walked me thru each and every instance. Couldn’t ask for a better 30 minutes!! Thx Andy!
Response from tastytradeAug 17, 2026
Thank you very much for the kind words! We'll be sure Andy sees this. Hearing that he listened first and then tailored the session to exactly what you wanted to learn is the best feedback we can get. Walking through specific trade types across both the desktop platform and the mobile app is exactly what these sessions are for. Our team is always happy to do this, so if more questions come up as you keep exploring, reach out anytime!
T M.
Support spent the time I needed to have a better understanding of how to use the platform.
Response from tastytradeJul 23, 2026
Thank you very much for the review and the kind words! We truly look to offer the best service possible and make sure all of our customers are educated on how to use our product.
Howie K.
With everyone I spoke with provided excellent help and with a very nice attitude! I dealt with margin status, withdraw cryptocurrency, and got approved for a new wallet address. I, however, proactively made calls alerting the team members of what was happening including an ACH transfer to potential avert any issues with a margin call occurring mid-day and thereby, blocking the crypto withdraw to an offsite wallet! Of all my experiences in dealing with any issue, not just this past Mondsy, I always felt that they made the effort to accomplish the task at hand with a positive attitude! Accordingly, I have dealt with other brokerage firms in my past, and this by far, was the most efficient!
Response from tastytradeJul 16, 2026
Thank you so much for taking the time to share this detailed feedback! We're thrilled to hear that our team provided excellent, friendly support while helping you navigate your margin status, wallet approval, and crypto withdrawal. It means a lot to hear that this stands out as your most efficient experience compared to other brokerage firms you've worked with. We'll be sure to pass along your kind words to the team members who assisted you. Thanks again for your trust and for being a valued client!
Gary L.
I hoped to find out where on the Tastytrade platform I could get historical information on trades that were made. Thirty minutes with Paul went by very fast, but I was able to get a much better handle on what I was trying to do. I found this video call very helpful. My overall experience with the support team has found everyone eager to help.
Response from tastytradeJul 8, 2026
Thank you very much for the review! Paul is a great representative and we're so glad we could help you with your platform questions! We strive to offer the best customer support and we're happy we delivered.