tastytradeReviews of tastytrade.com

I used it for years, but now they only want clients who are fluent in English; I no longer have access to my money because I don’t speak their language.

Not only is Matt the rep extremely incompetent, he is also rude and condescending, 20 minutes wait time to get nothing but attitude. Then after waiting for an additional 15 minutes I get Nick the supervisor telling me , a tax accountant by trade, which I mentioned over the phone to both a few times as they seem to not comprehend this is what i do for a living and they clearly stated they cannot offer tax advice, which i do not need. Nick said my SEP contribution is going to reflect for the year it was contributed, on what planet does the financial institution tell me the contribution year? This is between me and the IRS. He stated this cannot be manually adjusted, which I don't understand how is that even possible, everything can be manually adjusted.

transferred my account to e-trade had just opened a small account to try it our. Platform is ok but I prefer e-trade. I had 3 option positions which transferred on 10/2 had about 38000 in cash as of 10/9 it has not reached my e-trade account but my tasty trade account is closed. I would not recommend tasty trade to anyone

Very hard to contact anyone at TT these days. I am thinking of moving my account in next few days if I have not had a response

Apparently Tastytrade gave Australian customers 10 days notice of setting their account to 'Closing Only'. I did not receive this email... I found out today after receiving trade notifications that they had sold ALL of my shares and crypto 'at market' overnight. Totally mindblown how they couldn't be bothered to email to advise of the account change, or to notify that the closure date they had set was coming up in 1,2, or 3 days etc. I cannot explain how distressing this is to have to find all of this out now, after they have sold EVERYTHING!

Used to be my favorite. Now they have closed in Australia. The support team takes forever to respond and when they do they dont have the answers. They say that I can not withdrew my money due to an error on there end. Its very sad to say that my broker has now become a scam

Their chat is incredibly slow. I keep pleading him to respond and he responds at his leisure. His response is also not correct. He asks me to send the screenshot and not helping either. Very frustrating. As long as nothing happens, u r good, but if u need to reach out to their support, u r potentially doomed, better to avoid Genuine review. Account number 5WZ11962: Cash Person who chatted from Tastytrade is Jason. Most Pathetic, single reason for frustrating the client and closing the account

I am sharing recent activity at Tasty Trade, I've traded with them for years, but recently I've noticed a lack of accountability for multiple system issues that have occurred on thier end, and also deception and omitting the back end issues they've been having, that has been affecting our accounts using not only the mobile app, but balances, positions, and settlements. Improper reporting effects decision making, because its so constant you can assume its by design. I really appreciated the founder Tom , of Tasty Trade and his open honesty and leadership, but the current members at the tasty trade , trade desk, i have evidence of outbright constant lies and a non- caring posture of our client trading accounts, it doesn't feel like us retail traders are protected or wrong doing from them made right when thier system issues occur. They try to hide it and dont restore your account from system caused harm resulting in a loss. It feels like a very slick group, also I believe they know who's calling and screen calls in a que, i.have a call log that shows how they route my call and who comes on, and the inadequate amount of hold time. Because of thier trading app failures of recent and online portal its caused me a monetary loss, denial of access to.my positions and even grossly improper balances all day, all night and being misled by the trading desk. About 2yrs ago I filed a complaint to regulators when I noticed Tasty closing my.positions at 3:30 or before without cause utilizing an internal policy . I dont feel like thiers proper leadership there thats honest and upright about issues and caring for our accounts, I've even seen funny movement on the bid and ask and what I really get filled at and slight delays.. rather than instant fills. Im suggesting a BIG CAUTION at this time. there's something going on here and lack of care, an independent regulator needs to provide necessary account protections at this point.