tastytradeReviews of tastytrade.com

Always patient, informative and quick to respond. I’m not interested in any other broker.

Very fast reaction based on my raised question with grateful advice and help.

Quick response to my question (issue). Response was very clear. Original issue resolved with dispatch.

I was locked out my account because of a supposed suspicious login attempt and should have gotten an email to validate the login. I received the email and said it was me on 3-1. Today they said I had not validated the login and I had to change password. To change my password it said to open my authenticator. I don't have one. So I tried to install one and it wouldn't work. My husband had one and it showed up on his phone. Why do I have to use an authenticator instead of getting a text with a code? Then I changed my password and was still locked out. So I changed my password again and got in. Sent an email to tell them I had changed my password and to let me trade. NO. Later in the day I go an email saying I had to call to get the account freed from closing only. The call took a good ten minutes. All this BS caused me to lose a day of trading and caused me to close an expiring position that I wanted to roll. Lousy customer service!

Tastytrade (aka tastyworks) has an exceptionally fast and responsive service department, as well as excellent security to monitor traffic on their site. They recently instantly flagged a suspicious sign-on to my account, and froze most activity until I was able to respond. It's very comforting to know my assets are under such careful control!

Very fast and concise responses when communicating with email. Receptive to customer needs.

Tastytrade Trade Desk, unseen by most of us does a remarkable job at helping traders navigate and manage risks associated with trading in real time! I have never seen a brokerage team that cares so much for their clients. From opening my account, to learning from all of the educators at Tastylive, to the Tradedesk helping clients really understand the risks associated with live trades and alerting clients to upcoming options deadlines. Wow! There is simply not another broker like this anywhere in the world; and the staff there, make it awesome!

I wanted to buy Treasury Bills, but did not know how to go about it. Stephen was very helpful in giving me the information I needed and then taking care of the transaction for me. Tastytrade and Tastytrade support are the best!