tastytradeReviews of tastytrade.com

I have a few accounts with other trading brokers, and decided to test the TastyTrade platform since they offer very nice, intuitive graphic analysis. The platform itself is very good, but the customer support team is incompetent and lacks knowledge. I only call 3-4 times, but the people I reach are lacking in customer support skills. I wish they would fire all of them and hire people from Schwab, for example, day and night. Second problem: I have been unable to link my business account to my BlueVine business bank account since January 6, 2026. Today, July 1, 2026. As they requested, I uploaded my most recent bank statement. They don’t provide any responses- no communication, nothing. You have to call and ask. First, they said they cannot do that for my bank, even though the other 3 brokers don’t have any issues. Then they said that the name does not match the account even though it is an exact match. They don’t reply back, and now they come up with a new excuse: “We would not be permitted to link a personal checking account to your business tastytrade account.” BlueVine does not even offer personal accounts, so much for competency, those people. Absolutely terrible customer support. Fire them all and hire new people.

I hoped to find out where on the Tastytrade platform I could get historical information on trades that were made. Thirty minutes with Paul went by very fast, but I was able to get a much better handle on what I was trying to do. I found this video call very helpful. My overall experience with the support team has found everyone eager to help.

I have been a user since about 2021. Initially they were a great, efficient broker, and they had no problems with accepting overseas users (Australian). However since they were taken over by IG Markets, everything went to the dogs quite rapidly. The site and app were redesigned a few years ago but were basically completely broken and barely functional since then, with regular periods of up to 30mins where prices didn't update at all, which makes trading near impossible. I have confirmed the same thing happened to one of my trading friends in another country, so it is not an issue with my devices, internet connection, or app version/installation (before you tell me that reinstalling the app would have fixed this). Then recently, they decided to essentially ban all Australian users which is their choice to do, however this was done at the last second with 10 days notice (they surely must have known for months), and there has still been zero reasoning provided for this. Many users would be up in the air with options positions that still have months to play out. I do understand that this sudden outflux of users put a strain on customer support and banking, but it took almost 2 weeks, phone calls, and escalation to a manager before I finally got my $50k released to my bank account. I was starting to think the whole thing was some sort of scam, the way they were barely responding. Absolutely not good enough. So my issues here are transparency, trust, reliability, and communications. I can't disparage any of the individual staff, it is more that the IG corporate decisions have resulted in Tasty's downfall to a C-grade broker that should be avoided. It unfortunately cannot be considered a serious option the way things are being run. I wouldn't be surprised if IG just closes them down, as they have removed most of what was originally good about the site so they clearly don't want to grow it.

Can't get my funds released. It's been a hassle to get my funds released in a timely manner. They keep telling me they will check but still hasn't given me a legitimate answer, It's been 5 business days

TASTY TRADE IS NOT PROFESSIONAL OR TRUSTWORTHY. Onboarding was horrible. Their online portal for document uploading does not work. So emailed them to their "secure" email address - once - then twice - then three times - then four times. They told me they didn't get anything, but these emails did not come back to me as undelivered. So where did they go? Then was finally told that I needed to send more info. Was being civil the whole time but this really takes the cake!! When I finally called in to see what else was needed, I was cut off, put on hold mid-sentence and treated poorly by two different people. Seems like everybody is having "a bad day" over there.

Looked like a promissing company to trade options. I was wrong. Application was easy and got approved within the day, off to a good start. I chose tastytrade due to their supposedly good api support for options. (yet to properly test that out, so cant give an opinion) and their more acceptable entry criteria. What makes me write this review and give a one star is HOW ON EARTH DO I DEPOSIT MONEY INTO THIS BROKER???!!!! I am from the UK. So the only option I had for me to deposit money was to do an international wire transfer from an international bank. I was advised to open a Wise account (which is supposed to be intergrated into the platform to allow easy transfer, but because I am from the UK it is not supported) so that I can get cheap exchange fees from GBP to USD as they only accept USD and cant exchange any currency (fair enough). They give you all the details that you need to fill in for the transfer (routing number etc..) but then when you actually go to send the money over.... Nothing... I searched online for anything else I can do and found that in order to send a wire I have to email my confirmation to this specific email which I did. Still NOTHING. I asked support what was going on and told them all the things I did (including me sending the transfer confirmation) they then they had the balls to ask if I actually sent the wire.. Hmmmmm... Let me think about that one..... stupid question to ask. They basically said that they cant really tell me what is happening with my money and told me to go speak to Wise and ask them... Spoke to Wise, they then told me what I expected.. The money had been sent. Following all that the next morning the money landed back into my Wise account, with no explanation. I had an option to send back the money, which I did as I thought there was an error somewhere. Still nothing.. Wise now says that the money has arrived at tastytrade but when asking tastytrade support what happens now they said it could take up to 5 BUSINESS DAYS FOR IT TO BE CREDITED TO MY ACCOUNT! For a company where timing I would say is crucial this is unacceptable. There should be easier and quicker ways to transfer money over. WE LIVE IN THE YEAR 2026! Not stupid old fashiond wire transfers. Beacuse of this long wait time I have now missed out on this investment opportnity which now sadly would of made me money if I got in at the entry I was hoping for. I would probably avoid this company unless they change the way you deposit money into your trading account.

Support is the Best! I called with some question and talked to Momo, He answered my question with patience and professionalism. He didn't rush me and answered all my questions so I could understand.

Closed out a defined risk trade THREE TIMES HIGHER than the mid price by their moronic trade desk team. Lit my money on fire. Withdrew funds immediately after this.